Faxing Fails with latest firmware
BerkeleyUser:
Steve, I've only used CC since May, not sold on it yet to port away from GV.
GV doesn't do *72 but the Obi does...or at least that's functionality I understand is added by Obi's "Star Code" features. *72 with a destination number sets unconditional call forwarding, *73 cancels call forwarding, just like old-time landline service.
The problem is, *72 is operating indiscriminately on both GV numbers I have on my Obi, instead of the single number I'm intending to forward. Similarly, *73 from either handset cancels call forwarding for both numbers. I am wondering if this is an Obi glitch in implementation of the star codes?
Alternatively, would you happen to know whether call forwarding can be set in the "Calling Features" section of the Obi Expert Configuration/Voice Service/SPx screens?
Thanks again!
SteveInWA:
Some people think I'm a shill for CC, but I have simply been a satisfied customer for years. A lot of other folks here on the forum also have a positive experience with CC. Aside from a sustained network attack that they struggled to overcome, and a brief outage after the hurricane in NYC, they've been rock solid. Their fax mailbox service works every time. And, of course, if you were dissatisfied, you could always port the number out again...no contract.
RE: locally forwarding the number, I don't know what's causing that. Maybe you have got both phone ports enabled to both service providers, by mistake.
Good idea about trying to program it directly into the configuration. See attached. Since GV is not a SIP ITSP, commands in the SIP section are N/A, and I have no idea how the star commands are implemented. Since this is the "Voice Service" section and not the "SIP" section, it's worth experimenting. I haven't tested it, so you can be our guinea pig.
dircom:
I don't know how secure the various free faxing options are, GotFreeFax, faxZERO, Faxorama, MyFax, TopFreeFax, interpage free fax,
Faxprices.com has a comparison of services
I used some of the free services occasionally for outbound before I got Vestalink, which has faxing
(GV caller id problems were a deal breaker for my wife for our main #)
CallCentric works for inbound faxes
I still have a free inbound jfax/efax account from back in the day..
BerkeleyUser:
Steve, I'm very impressed by what I've seen from CC so far, just not enough firsthand user experience yet.
I will open a support ticket with Obi regarding how to enter the call forward destination number on the config page. Have tried enabling the feature and entering a number in the destination field, but didn't work. Not sure how to format the number - I tried only 1nnnnnnnnnn so far.
ianobi:
BerkeleyUser
The number needs to be in trunk format. If you are using sp1 to forward the call then format like this:
sp1(1nnnnnnnnnn)
Navigation
[0] Message Index
[#] Next page
[*] Previous page