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voice quality

Started by davidw1, July 22, 2019, 03:21:54 PM

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allanrobertthompson

Quote from: davidw1 on July 22, 2019, 03:21:54 PM
HI,

I have been using google voice and the obi200 for a few years.  The quality has been good until just recently when we switched our ISP.  The new ISP seems much faster and better than our last one for everything except the VOIP.  For some reason the voice is very choppy, and cuts out a lot.

The strange thing is that if I login to google voice on my computer and make a call, it is fine.  The only time I have the problem is when I am using the home phone connected through the obi200.  I am wondering if there is some setting that may need to be changed, but I am not sure what.

Any help would be appreciated.

Thanks
David


Try this:

How to verify the current duplex setting.
On the Obi phone, do this:
1. Dial *** 0
2. Enter option 27 and press #
At this point the OBiMAN will read back the current value: 0 or 1
It should be 1.
If not, follow the instructions below.

Change the duplex setting to full duplex.
On the Obi phone, do this:
1. Dial *** 0
2. Enter option 27 and press #
3. Press 1 to set a new value
4. Enter a value of 1 and press #
5. Press 1 to confirm/save
6. Hang up
7. Wait for the OBi to reboot