Google Voice Setup on OBi100 SP1 "Connected" but not working

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hpolack:
I have discovered the same issue with my SP1 account and figured out it was because I changed the Google email account naming as I own the domain.  It still listed the old email address in the chat section.  I was a bit taken back when I could only delete it and then it was gone.  I reloaded gtalk chat logged in and made a call and it looks like that reconfigures google chat back to the account with the right email address and all is fine now on SP1.  I only type this out for the benefit of others who might have similar issues.

Now my real question.  SP2 is now configured with a second email account.  I know it is properly setup as I have the same email/GV on another device OBI202.  It is ringing that device perfectly.   I guess the one thing I did not consider is if you are not allowed to have the same email/GV setup on two different devices.  It is saying that it is connected, but never rings on the OBI100.  I setup it up on the OBI202 first.

SteveInWA:
Quote from: hpolack on September 13, 2014, 05:28:06 pm

I have discovered the same issue with my SP1 account and figured out it was because I changed the Google email account naming as I own the domain.  It still listed the old email address in the chat section.  I was a bit taken back when I could only delete it and then it was gone.  I reloaded gtalk chat logged in and made a call and it looks like that reconfigures google chat back to the account with the right email address and all is fine now on SP1.  I only type this out for the benefit of others who might have similar issues.

Now my real question.  SP2 is now configured with a second email account.  I know it is properly setup as I have the same email/GV on another device OBI202.  It is ringing that device perfectly.   I guess the one thing I did not consider is if you are not allowed to have the same email/GV setup on two different devices.  It is saying that it is connected, but never rings on the OBI100.  I setup it up on the OBI202 first.


OBi 20x devices support simultaneous inbound GV calls to multiple OBi's.  OBi 1xx devices don't.

Echo:
Quote from: Steve_94303 on September 12, 2014, 10:01:41 pm

Contrary to what I read in a number of posts, Google Chat is absolutely required to support OBi.  For some reason, Chat was deleted from my GV call forwards since last may.  Once I re-added Chat, everything works.

How did you re-add Chat? I don't have that as an option now.

hpolack:
My steps are outlined in my post, but I will try again in case it is not clear.  In order to add Google Chat back into the Google Voice setting, I downloaded and logged into Google talk Beta.   Once logged into the email account with my GV number, I then did a call from the Google Talk app.  I went back to GV setting and bam it was sitting there.   Maybe others have a more simple approach and honestly, I am unsure if it would work with those converted to Hangouts with different steps, but my account was converted and it did not show up again until I loaded the Google Talk app and made the call.

Others have a different approach?

hpolack:
I am not sure I understand.  I am able to setup two different GV numbers; one in SP1 and one in SP2.   The SP1 currently has a GV number that is not setup on any other Obi devices.  The GV number, let's call it #0284, I have in SP2 is setup on my OBI202 device along with 2 additional GV numbers and all is working well.   I am not sure how having #0284 setup on the OBI202 would impact the OBI100 at all.  Please explain further your statement about OBi 1xx devices don't.  Is it that OBi 1xx can only have 1 GV number in SP1?

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OBi 20x devices support simultaneous inbound GV calls to multiple OBi's.  OBi 1xx devices don't.
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