911 refused to confirm any information during test call
Drew1340938702:
Anyone else get this? I'm in NYC, just signed up for E911 service on Anveo to use with Google Voice. I wanted to test 911 service.
I called 311 first, they said just call 911. I called 911 on Sunday morning, told her it was not an emergency, and asked if she could repeat my address. She said that she would not give out any information. I asked her if she could confirm my address and she took a second to speak to her supervisor, then came back and said she was not allowed to give out any information.
Anything else I can do to confirm it is working with my address?
Taoman:
Wow. Surprised a supervisor would not allow this. I've done this a few times with no problems (but not in NYC!)
As far as I know, the proper method to check if 911 is working correctly on Anveo is to dial 933 and listen to the read back. Whatever is read back to you is what will be sent to your PSAP when you dial 911.
Quote from: Anveo
How can I test E911 to make sure it is configured without dialing 911?
You can dial 933 to verify that E911 address in your account is configured and that your SIP device is capable of sending and receiving audio.
http://www.anveo.com/faq.asp?code=faq_e911#e911.test
Note: You'll have to make sure your digitmap and OutboundCallRoute will route a "933" call to the same SP trunk that 911 is currently routed to.
WelshPaul:
I'm surprised your allowed to dial 911 just to test if it works! If you dialled 999 here in the UK and said it's not an emergency and that your just testing the line and requested they confirm your address they would have the police on your door giving you a right telling off. They can even arrest and prosecute you here for it! :/
Mango:
Same thing in Vancouver where I used to live, but in Central Alberta it's allowed as long as you receive permission first. The policy seems to be a regional thing.
aopisa:
I called the police non-emergency number first to ask them how to go about testing. They told me to just call 911 and tell them what I was doing.
I am not in NYC either.
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