Set up Obi100 but phone won't ring
dblagent007:
I've had an Obi100 for a number of years now that I use with my Google Voice account. I didn't use ObiTalk to configure it because I didn't like the idea of giving Obi my Google login credentials. Obi recently fixed this by using OAuth so I decided to reconfigure my Obi100 the easy way.
I updated the firmware to the most recent version - 1.3.0 (2824 2872)).
I factory reset my Obi100.
I configured it using the Obitalk page to work with Google Voice.
It all works except the phone hooked up to the Obi100 doesn't ring. It used to ring before but with this new configuration it doesn't. I've tested it and I can call out without any problems. However, when I try calling my number it doesn't ring. I can even answer the call with the phone and talk to the person on the other end of the line (so the phone line works). The only problem is that I have no idea when someone is calling me (unless my mobile phone is nearby because it also rings when someone calls my GV number).
I poked around in the expert settings, but didn't see an obvious setting to modify that will fix my problem.
Any help would be greatly appreciated.
Taoman:
Quote from: dblagent007 on September 14, 2014, 05:14:13 pm
Any help would be greatly appreciated.
What is your X_RingProfile and X_DefaultRing set to? Do you have a newer phone that can handle different ring patterns?
In any case, I would probably try changing your X_RingProfile just to see what happens.
Do have a different provider provisioned for SP2?
SteveInWA:
I suggest manually downloading and flashing the latest firmware to your OBi box; you don't have the latest version installed now.
http://www.obitalk.com/forum/index.php?topic=8482.0
dblagent007:
My X_RingProfile is set to A and my X_DefaultRing is set to 1. My phone isn't that new and it used to work, which why this is so weird.
Steve, my firmware is actually 2872. I made a mistake in the OP when I wrote 2824.
SteveInWA:
I suppose the next obvious trouble-shooting step would be to try a different telephone and a different modular phone cord, or take that telephone and cord to another location (friend, relative, office) and plug it in and see if it rings.
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