BUG REPORT: 1032 Primary Outgoing Line setting not being honored
Marc:
Quote from: azrobert on September 25, 2014, 07:03:48 am
I changed IP phone -> Phone Settings -> Primary Line to: SP2 Service
Now calls default to SP2.
That did the trick.
Thank you very much. Would love to see the OBi techs correct this so we don't have to go into expert mode to make something work that "should" work based on check box selections.
Marc:
Quote from: azrobert on September 25, 2014, 08:14:54 am
Quote from: Marc on September 25, 2014, 08:06:30 am
I don't want to remove something that is necessary, so to double check, should I be removing all of this?
"{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},"
No!
Those are needed to force a call out a SP trunk using a prefix "**n" like this: **218005551212
And see... It might have taken me a few decades to learn, but I try not to jump before knowing where I'm going to land anymore:):)
Changing the primary line has worked.
@SteveInWA, perhaps OBi just needs to have a warning when using the autoprovisioning from approved providers and grey out options that will no longer be in effect. Specifically with PhonePower, I've avoided using SIP credentials because they aren't automatically turned on and once you do, in addition to creating a security hole, they also cause a problem where BYODs lose their connection on top of PhonePower limiting the number of connections (devices) we can use.
Marc:
Thank you to both @azrobert and @SteveInWA for your help. Much appreciated!!!
Marc
azrobert:
Quote from: Marc on September 25, 2014, 08:12:20 am
It just seems to be a mistake/bug that the OBitalk dashboard has this section for inputting labels and only the name, not the sub-heading, get applied. Hopefully repairing this is something on the techs to do list.
I defined a Line key as a Speed Dial.
The Line key Name became the Heading.
A combination of the Trunk Name and the Line key Number became the Sub-Heading.
It was too long to fit, so the number was truncated.
It looks like this: Google Voice 1480...
It looks like different settings are used for the Heading and Sub-Heading depending on the function selected. Maybe it's working as intended.
Navigation
[0] Message Index
[*] Previous page