Google Voice quit working
whazupman:
Hi,
I setup the new GV integration the day the announcement was made a few days ago. It worked great for a few days.
Now when I try to dial out I get a dial tone followed by a fast busy. I did enable the new Hangouts/Google Voice integration. Could this kill the Obi GV feature?
I have tried rebooting the Obi100. The dashboard shows "green" with the device connected.
Ideas?
TIA,
Scott
MikePA:
Quote from: whazupman on September 17, 2014, 08:24:40 pm
I setup the new GV integration the day the announcement was made a few days ago. It worked great for a few days.
Now when I try to dial out I get a dial tone followed by a fast busy. I did enable the new Hangouts/Google Voice integration. Could this kill the Obi GV feature?
Is the following accurate?
1. GV was working.
2. You enabled Hangouts/GV integration.
3. GV stopped working.
whazupman:
Yes, I believe so. But I'm not absolutely sure since the Obi is just a toy and not a line we use. Several days went by before I tried to use the Obi/GV line.
If this really killed the Obi integration I'm surprised Obi has not posted some info about this topic?
SteveInWA:
One likely cause of this is that your Google Voice account is mis-configured.
Log onto your GV account from a laptop or desktop web browser, not from a mobile device, and look here:
https://www.google.com/voice#phones
Do you have the Google Chat forwarding pseudo-phone destination shown on the list of forwarding phones? Do you have an actual Google Voice number on the left side of the page, as evidenced by the exact two words "Your number", and not "Access number" or "Get a Voice number"?
If that looks good, then log onto the OBiTALK web portal, delete your device off of the page, watch while the left-most LED turns red and the lights blink until they stop, and then add the device back again, by using the *5 method (add the device on the OBiTALK portal, and then follow the instructions on the page to find the device and add it). Then configure GV again on the device.
whazupman:
This fixed my issue and my Obi100 and 110 are working perfectly now with GV. I had previously deleted the Pseudo phone for GChat forwarding.
To get the GChat phone to show back up you have to revert Hangouts to the old Chat. Attempt one call (doesn't matter if you install the voice/video feature). Then refresh your GV forwarding phones and you will see the GChat option again.
Then you can change back to Hangouts.
Cheers,
Scott
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