Problem with entering conference call passwords
ajm258:
I work in a company where I have many conference calls everyday.
Using the phone connected to my obi110, I can call into the conference call fine. However, every conference call prompts for a passcode and then to hit pound.
The automated conference system never seems to be able to register the passcode that I'm dialing in through my phone.
I have no clue how to fix this. Perhaps tone settings?
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Use case: my conference number is 1-800-123-4567 with passode 12345#
I can call into 1-800-123-4567 fine, however the system does to recognize me entering 12345#
AndyJ:
Which version of the firmware are you using? Some people (including myself) have been experiencing issues with DTMF after upgrading to 2283. See the thread here - http://www.obitalk.com/forum/index.php?topic=854.0
ajm258:
I'm @ 1.2.1 (Build: 2283)
obi-support2:
There is a problem DTMF transmission in the current 2283 f/w.
If you need to press DTMF during calls, please temporarily downgrade to
http://www.obihai.com/firmware/OBi-1-2-1-2103.fw
(download the f/w to your PC, and open the OBi web page to install the old f/w).
We plan to provide a fixes to a few of the 2283 problems by next Monday.
Thank you.
obi-support2:
A fix for the DTMF problem introduced in 1.2.1(2283) is now available.
Please upgrade again to the latest 1.2.1(2286) to get the fix for this problem.
Thank you.
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