Any Obi202s bricked with latest firmware upgrade?
Taoman:
Quote from: JohnBowler on September 27, 2014, 10:06:40 am
GV dials my e911 number on my SIP which then distributes the calls to the VOIP devices I use, including the Obi.
Good trick if you can do it.
JohnBowler:
Quote from: Taoman on September 27, 2014, 10:37:26 am
Quote from: JohnBowler on September 27, 2014, 10:06:40 am
GV dials my e911 number on my SIP which then distributes the calls to the VOIP devices I use, including the Obi.
Good trick if you can do it.
Anyone can do it; any US telephone number works. I just use the e911 number because I already have that for e911. It's over complicated because all I use GV for is to contact my VOIP provider and ring several mobiles but it seems to be the only way to do that; I don't want to rely on Bria on the mobiles because in the US, and particularly here in Southern Oregon, data connectivity is even more fragmentary than voice. When I'm outside the US I just use Bria, and GV becomes just a waste of space.
Totally off topic of course.
flynmoose:
Well - i am reporting a bricked 202. Firmware upgraded today and now it boots, gets an IP and shows a steady green power light and a WAN activity light. Neither phone port works. Can't use any IVR codes and cannot access the web admin page.
I've tried a hard reset twice per Obi.
Delete Obi from Obitalk
Unplug
Push and hold reset button
Plug in power
Wait until power light fast blinks, red light and then back to slow blinking green
Release paperclip.
(per this page - http://www.obihai.com/faq/Troubleshooting-sec/How-to-Factory-Reset)
I've tried three different phones in each port. Phone ports appear dead at this point. No ringer voltage b/c when I try an old unpowered handset, I cannot generate any touch tone.
SteveInWA:
Quote from: flynmoose on October 09, 2014, 12:36:35 pm
Well - i am reporting a bricked 202. Firmware upgraded today and now it boots, gets an IP and shows a steady green power light and a WAN activity light. Neither phone port works. Can't use any IVR codes and cannot access the web admin page.
I've tried a hard reset twice per Obi.
Delete Obi from Obitalk
Unplug
Push and hold reset button
Plug in power
Wait until power light fast blinks, red light and then back to slow blinking green
Release paperclip.
(per this page - http://www.obihai.com/faq/Troubleshooting-sec/How-to-Factory-Reset)
I've tried three different phones in each port. Phone ports appear dead at this point. No ringer voltage b/c when I try an old unpowered handset, I cannot generate any touch tone.
Stating the obvious, open a problem ticket with Obihai support.
flynmoose:
I did open a ticket and after much back and forth was told that my Obi had electrical problems and I should just buy a new one...
>:(
What really irritates me is that I left it plugged in all last week on business travel (mostly by accident - I had reverted all my phone lines back to my old PAP2T and just didn't power the Obi off.)
On a whim, I tried accessing the Obi by plugging in a dumb unpowered phone this morning - low and behold a dial tone. And when I added the Obi back via ObiTalk - it responded, accepted my touch tones etc.
AND - it has the latest firmware (4420) which I was told EXPLICITLY by an Obi Tech had nothing to do with my problem.
Don't know if they used a back door to get in (it was working at least to retrieve an IP address) - or if sitting unmolested but powered on for a week magically cured it - either way it is working.
Thankfully I DIDN'T buy another box (was thinking hard about whether I wanted to do that - my father's Obi ALSO bit the dust some months ago but was still under warranty and I got a new one for him.)
If you think you are bricked, my advice would be to power off, do a hard reset per Obi, power on and just let it sit for a good long time. (Oh and open a ticket and maybe the Obi fairies will sneak in and fix it for you! ::)
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