Inexpensive E911 to use with Google Voice?
JohnMuir:
Hi, I have a question that hopefully someone can answer..
I live on a county line, and want my 911 to go to one county's call center and not the other county's center. How does Anveo (etc.) determine which center my 911 call will connect to?
SteveInWA:
Quote from: JohnMuir on May 04, 2016, 09:14:36 am
Hi, I have a question that hopefully someone can answer..
I live on a county line, and want my 911 to go to one county's call center and not the other county's center. How does Anveo (etc.) determine which center my 911 call will connect to?
The SIP VoIP service providers contract out their 911 service to companies that specialize in it, and those companies have to follow the various Federal, state and local laws that define how the service works. When you sign up, the system will ask you to enter your street address, and it will pick the correct PSAP (Public Safety Answering Point). You can't select the PSAP yourself. Don't try to outsmart the system by entering a phony address in the other county! You'll send the fire trucks, ambulance or cops to the wrong address. If your locale uses Smart911, sign up and enter all your information, on the Smart911 website.
JohnMuir:
Quote from: SteveInWA on May 04, 2016, 09:21:41 am
The SIP VoIP service providers contract out their 911 service to companies that specialize in it, and those companies have to follow the various Federal, state and local laws that define how the service works. When you sign up, the system will ask you to enter your street address, and it will pick the correct PSAP (Public Safety Answering Point). You can't select the PSAP yourself. Don't try to outsmart the system by entering a phony address in the other county! You'll send the fire trucks, ambulance or cops to the wrong address. If your locale uses Smart911, sign up and enter all your information, on the Smart911 website.
Thanks SteveInWA, that was very helpful. No I'm not trying to outsmart the system. I simply want to ensure that my call gets routed to the county that my address belongs to. Sounds like that this is done automatically. Also sounds like this can be double-checked using 922 or 933.
SteveInWA:
Quote from: JohnMuir on May 04, 2016, 12:23:37 pm
Quote from: SteveInWA on May 04, 2016, 09:21:41 am
The SIP VoIP service providers contract out their 911 service to companies that specialize in it, and those companies have to follow the various Federal, state and local laws that define how the service works. When you sign up, the system will ask you to enter your street address, and it will pick the correct PSAP (Public Safety Answering Point). You can't select the PSAP yourself. Don't try to outsmart the system by entering a phony address in the other county! You'll send the fire trucks, ambulance or cops to the wrong address. If your locale uses Smart911, sign up and enter all your information, on the Smart911 website.
Thanks SteveInWA, that was very helpful. No I'm not trying to outsmart the system. I simply want to ensure that my call gets routed to the county that my address belongs to. Sounds like that this is done automatically. Also sounds like this can be double-checked using 922 or 933.
That's correct. I couldn't determine from your original post, where you said "...and want my 911 to go to one county's call center and not the other county's center", if "one" was your county, or "the other" was your county, but it sounds like you'll be all set when you go through the procedure.
Rick:
It is perfectly legitimate to contact your 911 center to test your setup after contacting them on their non-emergency number to get permission.
"Hello, I just got a new phone line setup and I'd like to test the connection to 911. Would it be ok if I do that now?".
When you do test it, have them both verify the information that they see AND attempt to call you back. Some E911 services give a temporary number that is used solely for callback purposes.
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