Backing Off (0s): Authentication Error
wescape:
I am getting the following error when trying to set up Google Voice:
Backing Off (0s): Authentication Error
I know I have the correct password so I don't understand what the problem is. Help?
SteveInWA:
How, exactly, did you try to set up Google Voice? Is this on a brand new unit, using the new Google Voice setup procedure, or is it a unit that was set up prior to about a month ago and now doesn't work, or what?
Obihai changed their firmware to accommodate Google's requirement to use the more-secure OAUTH 2.0 authentication protocol. You now need to follow these instructions to set up your GV service provider:
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
Note that you must first be logged into the correct Google Voice account on your web browser, then open a new tab to go to the OBiTALK portal to set up GV.
wescape:
It is a brand new unit and I am following all the instructions that came with it. I am already logged in to GV.
SteveInWA:
What model is it (100, 110, 200 or 202)
What firmware version is loaded? Go to the OBiTALK portal, and get into Expert mode, and then look at system status for the firmware version.
If you follow my instructions completely, then the backing off / authentication error should go away.
wescape:
I went ahead and followed your instructions but it's doing the exact same thing it was before.
The model is 200. The software is: SoftwareVersion 3.0.1 (Build: 4420)
When I looked at SPI in the expert portal there is a red exclamation mark next to the following:
X_UserAgentPort 5080
AuthUserName xxx@xxxx.com (my google voice sign in email)
What does that mean?
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