CallForwarding vs. CallBridging rates?
Taoman:
Quote from: McInnis on April 29, 2018, 12:24:57 pm
This will undoubtedly sound stupid to an experienced user but humor the new guy (and future novices): Is "TollFreeNoMoRobo" literally what is supposed to be in the Send to the number field, or did you mean I should substitute that with the numeric toll free number (i.e. 8776593620)?
Yes, we mean enter your literal tollfree Nomorobo number.
Quote from: McInnis on April 29, 2018, 12:24:57 pm
Taoman, to use the hunt group method, I assume that the "Send to this number" field (first entry in a new "Hunting" call treatment) is where you enter "**275*18776593620", correct? And why do you recommend that as the last treatment - wouldn't you want to check to see if the call is spam first?
Depends on strategy used for your call treatments. If your call treatment applies to all calls, you're not using the Callcentric phone book for your contacts, and you're not using a hunt group then yes, it makes sense to have it as your first call treatment. Personally, I don't want that call treatment to run if it's one of my Contacts calling me which is most often the case. However, that may have more to do with my anal-retentive nature and the fact I managed dozens of servers for many years. For me, it's a mortal sin to put an unnecessary load on a server......even a very small one. I try and make my call treatments, and their order, as efficient as possible.
A hunt group is sequential in nature. I only give a 5 second ring time for Nomorobo because I know that works with SIP Broker reliably. If I were to use SIP URI I would make it a 10 second ring time. If you use a hunt group and make it the first call treatment then you are subjecting all your incoming calls to a 5 second delay before your OBi phone would start ringing. Presumably, the majority of your calls are not from spammers. Do you really want to subject friendly callers to a 5 second delay unnecessarily? You're already forwarding from Google Voice which introduces X amount of delay. By having my Nomorobo call treatment last, it means it had to have gone thru my other call treatments first which means it is an unknown number and most likely a telespammer so I don't care about a 5-second delay and I never hear that initial ring on my OBi phone if Nomorobo gets a hit. Personal preference.
Yes, if using SIP Broker you would literally enter **275*18776593620 as your number for either simultaneous ring or a hunt group.
Taoman:
Quote from: McInnis on April 29, 2018, 12:24:57 pm
So far most of my treatments are to kill numbers I've already identified as spam
I hope you're not making individual call treatments for individual spam numbers. If so, try this instead:
In Callcentric phone book, Manage Groups and make new group called DieEvilSpammer! (or whatever)
Edit one of your existing call treatments for a spammer number and change it to "Number in my Phone Book" and in the drop-down box select the DieEvilSpammer! group and then save your changes.
After you get a spammer call, go to your call history (Reports) and click on the number and add it to your Phone Book and select DieEvilSpammer! as the group. So you only need a single call treatment for all the spam numbers you've collected as long as they are in your Phone Book and in the group DieEvilSpammer!.
Much easier and more efficient than making individual call treatments for individual numbers.
McInnis:
Taoman, good idea re. making a group and adding spam numbers and applying a call treatment to that group. The only downside I see there is that it looks like the numbers in groups can't use wildcards (like '*') which is helpful when the spammer's phone number uses the same first 6 or 7 digit but varies in the final 3 or 4 digits (example: 1571348* to catch any phone number starting with 1571348). But hopefully NoMoRobo will catch most of those now anyway, so I'm using that suggestion.
Re. the format of the number in the Send to the number field, this then should be 18776593620@switch.starcompartners.com in my Simultaneous ringing treatment if I understood properly.
Thanks also for the explanation about order of the call treatments while using a hunt group - that clarifies things greatly.
Taoman:
Right. If using a wildcard to filter your calls you need a separate call treatment..........which is a great idea. I had to do that with the area code of my Callcentric DID.
Hopefully you will have better luck with Nomorobo than I have. Ever since robocallers started spoofing their CID with local area codes and/or prefixes I have found Nomorobo of little use. The numbers just change too quickly.
I've had to move to whitelisting only. If it's an unknown number and it passes spam detection it gets routed to voicemail.
That's the correct format. If doing simulring you might as well make the Nomorobo ring time 10 seconds. That's actually what Nomorobo recommends.
McInnis:
Just a follow-up: Nearly three weeks since setting this up, and it's working extremely well. I think only one or two spam calls have slipped through in that time, compared to multiple spam calls per day before going to this solution. The combination of filtering out anonymous/private calls and high spam probability in Callcentric, and checking others with NoMoRobo (I used the SIP Broker with **275*18776593620), is doing a really great job in keeping my phone quiet, while the calls I want are getting through just fine. Many thanks for all your help!
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