CallForwarding vs. CallBridging rates?
Taoman:
Quote from: McInnis on April 27, 2018, 12:47:58 pm
I know this topic is ancient, but I'm looking to use NoMoRobo with my OBi200 and trying to figure out all the steps. Azrobert, you suggested sending the call to a SIP URI - I don't see where this can be configured, can you point me to the correct screen to do this? I can't find it. Thank you!
Are you using Callcentric for your incoming calls? If so, it's better to do it there with a call treatment (using SIP Broker so there is no charge).
If not, you would put the SIP URI string in your X_InboundCallRoute under Voice Services. Something like:
{ph,sp3(TollFreeNoMoRoboNumber@switch.starcompartners.com;ui=$1)}
SP3 (or wherever you point it) must be configured for SIP .......dummy or real.
McInnis:
Thanks for the reply Taoman. Yes, I'm using Callcentric for incoming calls. Bear with me - I'm a complete neophyte trying to configure this, so I need more details to compensate for my lack of experience.
You say it's better to use a call treatment using SIP Broker. OK, I've googled SIP Broker and see that's a service to call VoIP numbers. So I think what you're suggesting is to:
-Create a new call treatment in Callcentric, redirecting calls coming from any number,
-Redirect to Simultaneous ringing
-Send to this number: [and here's where the NoMoRobo number goes: 8776593620]
-No changes needed for the Obi200 configuration.
Is that outline about right? For the send to number, based on what I see at SIP Broker, the number needs a prefix to get to the right network, meaning I suppose the network that NoMoRobo is on. What would that be? I don't see any match in the SIP Broker list.
Thanks again!
azrobert:
Callcentric supports sending a call via SIP URI.
Taoman suggested using the free tollfree provider switch.starcompartners.com.
Redirect to Simultaneous ringing
Send to this number:
TollFreeNoMoRoboNumber@switch.starcompartners.com
Taoman:
https://www.callcentric.com/faq/4/130
Notice in the last paragraph where it says the access code for a FWD is **275. Important detail.
You can use simultaneous ring. I prefer using a hunt group so you don't get that initial ring if Nomorobo gets a hit. I use a 5 second ring time for Nomorobo and 30 second ring time for my extension (so GV voicemail will pick up if I don't answer)
If that's the number you're using your SIP Broker number would be **275*18776593620
I would also recommend this call treatment be your very last call treatment.......especially if you use a hunt group.
If you keep your contacts in the Callcentric phone book I would recommend your first call treatment sends all calls from the "general" group to your extension. (Assuming your desired contacts are indeed in the general group)
I would also recommend a call treatment for anonymous/private callers (if desired).
I would definitely recommend a call treatment that routes any "High" Spam call probability calls to purgatory. Perhaps "Medium" to voice mail?
Edit: Or you can use azrobert's suggestion of going straight SIP URI. I've had great success using SIP Broker.
McInnis:
Thank you again azrobert and Taoman for your kind replies.
I'm first trying out azrobert's suggestion of simultaneous ringing as that sounds a little simpler to me - I will probably try the hunting method too once I know better how the first method works.
So I've set up a new call treatment like this:
--------
Calls from any number, redirect to Simultaneous ringing,
(1)
Send to the number: TollFreeNoMoRobo@switch.starcompartners.com: Ring for 5 sec
Send to my extension: 100 - Default extension: Ring for 30 sec
(2) Busy tone
---------
This will undoubtedly sound stupid to an experienced user but humor the new guy (and future novices): Is "TollFreeNoMoRobo" literally what is supposed to be in the Send to the number field, or did you mean I should substitute that with the numeric toll free number (i.e. 8776593620)? I couldn't answer that by my searches regarding SIP URIs (they seem to reference both numeric and character for the user component of the address), and I don't know how to test SIP URIs to determine which is correct.
Taoman, to use the hunt group method, I assume that the "Send to this number" field (first entry in a new "Hunting" call treatment) is where you enter "**275*18776593620", correct? And why do you recommend that as the last treatment - wouldn't you want to check to see if the call is spam first? (So far most of my treatments are to kill numbers I've already identified as spam, but perhaps your rules are working to process numbers from calls you want?)
I'd already created a treatment to take care of high probability spam calls, but took your suggestion and added another for anonymous/private callers - thanks for that.
Cheers to you both for help with spam!
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