Unable to dial any number starting 9 from analogue port

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theboy:
Hi all, first post, so please be gentle ;D

I'm purely using my OBi110 as an FXO and FXS port for my Asterisk. Nothing else clever needs to happen within the OBi unit.

FXO seems to be working fine (and without the echo that plagues my Cisco devices) :)

FXS doesn't seem to allow any number starting with a 9, which is a blow, as 9 if the access digit for an outside line on my Asterisk.  Dialling 9 on the analogue port immediately gives a message stating call rejected by SP, error 484.  I'm sure this is a simple config error my end, but I can't see what  :-[

azrobert:
If you want to dial 918005551212 have Asterisk remove the "9" prefix before sending the call to the OBi110.

If you want to dial "9" to get dial tone from the landline have Asterisk convert the "9" to a "#" before sending the call to the OBi110. # is the default on the OBi110 to get dial tone from the landline.

theboy:
Quote from: azrobert on October 12, 2014, 09:52:42 am

If you want to dial 918005551212 have Asterisk remove the "9" prefix before sending the call to the OBi110.

If you want to dial "9" to get dial tone from the landline have Asterisk convert the "9" to a "#" before sending the call to the OBi110. # is the default on the OBi110 to get dial tone from the landline.


I think you misunderstood, the OBI takes over the call before passing it to Asterisk, when the call is placed from the phone port.

What I what to happen is the FXS (phone port) user to be able to either dial an extension directly, or dial 9 followed by the pstn number. This is so it matches the functions on the IP phones directly connected to the Asterisk.

What is happening, it seems, is the OBI is seeing the 9, and not passing the call on to Asterisk, but redirecting to a (unconfigured) VoIP provider?

azrobert:
Is the following correct?
You have SP1 setup as an extension on Asterisk.
You want to route all outbound calls to Asterisk via SP1.
You want all calls with a prefix of "9" sent back to the OBi110 and then routed out the line port.
Calls with a prefix "9" are failing.
Are any outbound calls from the OBi110 getting to Asterisk?

Did you change the following?
If not change it.
Physical Interfaces -> Phone Port -> Primary Line -> SP1 Service

If it starts to work you might have a long delay before the call is routed to Asterisk.

Post the Phone Port OutboundCallRoute and the ITSP Profile A DigitMap.

I see by your other thread you are in the UK.
Local calls are prefix 9 followed by how many digits?

theboy:
Quote from: azrobert on October 17, 2014, 12:56:00 pm

Is the following correct?
You have SP1 setup as an extension on Asterisk.
You want to route all outbound calls to Asterisk via SP1.
You want all calls with a prefix of "9" sent back to the OBi110 and then routed out the line port.
Calls with a prefix "9" are failing.

Yes (although not *all* calls starting with 9 will go back to the OBi, as that's dependent on dialling rules with Asterisk, for example international will go via a VoIP provider).

Quote from: azrobert on October 17, 2014, 12:56:00 pm

Are any outbound calls from the OBi110 getting to Asterisk?

Yes - I can call other Asterisk extensions, and dial out via specific lines (set up within Asterisk 51-59 will pick lines 1 to 9).

Quote from: azrobert on October 17, 2014, 12:56:00 pm

Did you change the following?
If not change it.
Physical Interfaces -> Phone Port -> Primary Line -> SP1 Service

Yes, already set

Quote from: azrobert on October 17, 2014, 12:56:00 pm

If it starts to work you might have a long delay before the call is routed to Asterisk.

I've set up the dial plan on the OBi to dial it straight away.

Quote from: azrobert on October 17, 2014, 12:56:00 pm

Post the Phone Port OutboundCallRoute and the ITSP Profile A DigitMap.

Phone Port OutboundCallRoute: sp1
ITSP Profile A DigitMap: blank

Quote from: azrobert on October 17, 2014, 12:56:00 pm

I see by your other thread you are in the UK.
Local calls are prefix 9 followed by how many digits?

11


Thanks for any guidance you can give - I've come over from some Cisco SPA3102s in order to avoid the echo that 3 months of Cisco support calls couldn't resolve.  The Cisco does *exactly* what I want to do (echo aside!), although setup was probably easier as its a more popular device, and seems to be a lot more info available.

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