Stops Working After 3 Hours
Veghead:
Whoops. Left out some details in my last reply. Let me try to summarize everything so far.
First, the three hour window I mentioned isn't an exact number and isn't tied to actual calls. I haven't had a 3h+ call since I got the Obihai, so I can't comment on that. However, I have noticed that after *roughly* three hours the device no longer receives incoming calls nor allows me to make outgoing calls. The process is along the following lines: I make a call with the Obihai that works. A couple hours later I get an incoming call that doesn't ring on the Obihai. I check the device and phone light is dark. I try making an outgoing call and I get the "There is no service available to complete your call" message.
Second, dialing "***1" (network stats) always tells me that the Obihai device has the IP I expect and basic networking is fine. That's true regardless of whether I can actually make and receive phone calls.
Third, dialing "**9 222-222-222" (echo test) works perfectly when the phone light is lit and I can make/receive calls. The echo test does *not* work when the phone light is not lit and I am unable to make/receive calls.
Fourth, I tried enabling X_KeepAliveEnable and set X_KeepAliveExpires to 60. That didn't work, so I tried dropping X_KeepAliveExpires down to 30. No luck there either.
Fifth, I tried explicitly setting the DNS servers to the Google DNS servers: 8.8.8.8 and 8.8.4.4. No luck there either.
Sixth, I tried settings the DNS servers *AND* enabling the KeepAlive. That also did not work.
Mango:
Next time the problem happens, please check Service Status (via your device's IP address) for your SP configured for Google Voice and let us know what it says.
Mango:
Some other diagnostics to try, if possible:
-Factory reset and reconfigure to eliminate the possibility of an obscure configuration issue.
-Assign the device a static IP address, outside of your router's DHCP range, to eliminate the possibility of DHCP causing a problem.
-Next time the problem happens, unplug the network cable from the OBi for a few minutes (or at least the length of a reboot) then plug it back in. This will determine whether the absence of network activity or the reboot is solving the problem.
-Install the device at another location behind a different router.
drgeoff:
Another diagnostic suggestion. Configure the OBi with static IP addressing and when it next 'fails', power cycle the router but not the OBi. What happens?
Veghead:
So, the Service Status is interesting:
SP1 Service Status
Parameter Name Value
Status Connecting to 74.125.28.125
PrimaryProxyServer
SecondaryProxyServer
CallState 0 Active Calls
Also interesting was that unplugging the network cable and plugging it in again did not solve the problem. A reboot is required. That said, even when the Obihai isn't working properly, I do see traffic coming through that port on the router.
I still need to try:
Static IPPower cycle the router (yuck)Factory reset
It's unlikely I'll be able to try the device behind a different router any time soon, due to the significant inconvenience involved.
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