vestalink voicemail

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pothound:
hi  i'm on vestalink. it works fine, but i realized i do not have voicemail notification on my phone. it does show up on my email. i went to voicemail notification page, typed in my phone number, and hit subscribe, a message pops up saying { invalid parameter, unsupported sms...}. i'm missing a step somewhere. has anyone else had this problem?
appreciate help.  thank you
pothound

dircom:
Have you logged onto your account, and checked your voicemail settings?

DrewMan:
If you are trying to enable the stutter tone and message waiting on your phone... try:

https://intelafone.desk.com/customer/portal/articles/1413429-mwi-on-obi-stuttering-dial-tone-message-waiting-notification

You may not have enabled the Message Waiting Indicator option on your Obi.

pothound:
thank you
i changed the settings in the obi expert conf section. i logged in to vestalink and put my phone # in and get a parameter error. vestalink support wants me reconfigure by starting all over, which would be a nightmare. i have had this service since april. i do get emails showing who called. i call my phone number from another phone and it does not go to voicemail. it is probably a setting needing to be changed, but where.
thanks again pothound

DrewMan:
So you changed the settings in Obi Expert menu, saved and then did you leave yourself a test vmail to see if the stutter tone and MWI came on?

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