vestalink voicemail
pothound:
thank you i have been working on this for several days with support. they want me to reconfigure it. nightmare.
i went to obi expert conf and in the mwi subscribe setting i checked the middle square instead of the extreme left square. i was going by the picture, which isn't clear. now that i have that setting correct, i would like to get more detail on what to do about the mwi subscribe expires setting. i have not tried it out yet. also the ringtime is too long.
pothound
ceg3:
I think it might be helpful to consider accepting that you might have to occasionally start over. Stutter tone and flashing message waiting indicator just work. I had trouble recently with voice mail not working and had to reset my OBi and rebuild it, but it resolved the issue. With some practice resetting and rebuilding becomes fairly routine. It would be nice if VOIP was not hands on at times, but I think I would have to go to AT&T for that kind of service.
pothound:
thank you i have to get used to the idea of reconfiguring. the last time, i did the advance configuration. this time i would like to do the same. i have google voice on sp 1 and vestalink on sp 2. will it fix the time out problem also? i will review this for a while, then give it a try.
pothound
ceg3:
If you are referring to MWI timing out that should be working for all Vestalink users. This has been recently fixed by Ryan at Vestalink. If after resetting and rebuilding your configuration you are still timing out I would send an email to Ryan's attention, since he is familiar with this issue. Vestalink eventually came to realize the MWI timing out was a problem on their end.
I would definitely do a factory reset when you reinstall your services by dialing ***81.
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