Calling obi to obi or transferring call from 1 obi to another.
Dranon2:
Setup: Small office 1 reception obi 202 and 1 back office obi 202 and 2 phones. I though we can call obi to obi but when I dial the other obi number it will not connect. I am dialing the direct 9 digit number associated with the obi.
Also when A call comes in and answered at the reception desk is there any way to transfer the call to the obi in my back office? She usually puts the call on hold and I walk up to the front and answer it there. ???
azrobert:
Using the default settings you need to dial **9xxxxxxxxx (xxxxxxxxx is the OBi number).
To transfer a call:
Flash (you will get dial tone)
Dial **9xxxxxxxxx
Hang up when extension answers.
You can setup a Speed Dial instead of dialing **9xxxxxxxx
User Settings -> Speed Dials -> Select a SD number
pp(xxxxxxxxx) xxxxxxxxx= OBi Number
You can also set it up to ring a specific phone port on the OBi202.
Dranon2:
just tried the **9 and obi number but I get the obi attendant and then have to dial 1 to get the other obi to ring.
the speed dial options just give the same rejection "The number you dialed was rejected by the service provider reason 404"
azrobert:
Change the following on the receiving OBi202.
Voice Services -> OBiTalk Service -> X_InboundCallRoute: ph
---------------------------------------
After transferring a call hit Flash instead of hanging up to get a 3 way conference.
azrobert:
Sorry about the Speed Dials, I don't use OBiTalk.
From the Dashboard Speed Dials are on the left column.
You probably have a Speed Dial already defined.
It will be in this format PP(obxxxxxxxxx)
Both formats are correct.
Dial the 1 or 2 digit speed dial number.
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