OBI 100 -> OBI 200, now caller ID displays "Out of Area"
SteveInWA:
Call some other number, not GV, directly using a telephone service provide that has caller ID, from the same calling phone number. Is the called number's caller ID displayed correctly?
If so, you've probably got some issue caused by your locally-made configuration changes. It does work as expected when you factory-reset the OBi device and properly set it up via the OBiTALK portal.
To prove this, I just reset a OBi 200 and then I added it from scratch as a new device onto my OBiTALK portal account. I then configured Google Voice as the only service provider, using the new OAUTH authentication procedure. It correctly makes and receives calls, and they all show the correct caller ID as sent by the carrier.
"GT1" = the old name for Google Talk/Chat. It's simply the old terminology, as OBi's still use the Chat/Talk XMPP protocol for call signaling.
See the attached screenshot for evidence (well, I did black out my phone numbers, but their caller IDs were valid):
SteveInWA:
Note that you must also be using a properly-configured and fully-working GV account, that shows the exact two words "Your number" as shown in my screenshot below, and not "Access number" or "Get a Voice number".
dhobi:
Well, that's exactly what I see too on mine, GT1 followed by correct digits. They also show up on my phone, but for CNAM I get "Out of area". It didn't use to be the case before with the OBI100. It's not an issue with the configuration, I think I'd have bigger problems such as not being able to make or receive calls.
Also, see azrobert's post above, he's seeing the same thing, so I'm not alone.
azrobert:
Steve,
My call history looks exactly like yours in my OBi200.
The following is the behavior of the phone when looking at the received calls in the phone's memory:
The entry from the GV inbound call on the OBi200
It alternately displays "Out of area" and the CallerID
The entry from the GV inbound call on the OBi110
It's a constant display of the CallerID
When the call originally came in on the OBi200 I don't think the CallerID was displayed, but I'm not sure. I will test it again tomorrow.
The OBI200 call history looks like this when the cname is included:
From 'Caller Name' SP3(480314xxxx)
dhobi:
Quote from: azrobert on October 28, 2014, 08:59:45 pm
Steve,
My call history looks exactly like yours in my OBi200.
The following is the behavior of the phone when looking at the received calls in the phone's memory:
The entry from the GV inbound call on the OBi200
It alternately displays "Out of area" and the CallerID
The entry from the GV inbound call on the OBi110
It's a constant display of the CallerID
When the call originally came in on the OBi200 I don't think the CallerID was displayed, but I'm not sure. I will test it again tomorrow.
The OBI200 call history looks like this when the cname is included:
From 'Caller Name' SP3(480314xxxx)
Exactly the same behavior here too. Not sure whether it's a regression or an enhancement, but I'd much rather have the behavior from the OBI100, much more useful given that GV never sends CNAM.
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