OBI 100 -> OBI 200, now caller ID displays "Out of Area"

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Tooth:
Quote from: Taoman on November 23, 2021, 01:28:23 pm

First, check the following link and make sure your OBi device is unchecked.
https://www.google.com/voice/b/0/redirection/voice/#phones

Then click on the Groups heading.
Edit All Contacts
If Default phone list is collapsed, click on Edit button
Uncheck your OBi device and Save your settings

PS. I assume you haven't created any additional labels/groups and added them to any of your Contacts? If so, you'll need to uncheck your OBi device for those groups also.


Thanks, Taoman! I think that did the trick. Not sure how the Obi device got enabled to answer calls in my Google Voice settings because when I first set up my Obi200 a few years ago I had all my GV settings configured correctly. I guess the GV settings must have reverted when I did a recent reset of my Obi device and its SP1 and SP2 registrations. Cheers!

Taoman:
Quote from: Tooth on November 24, 2021, 09:24:19 am


Thanks, Taoman! I think that did the trick.


Glad to hear it. There is another option assuming your OBi-connected phone has its own phonebook. Add your Contacts to your phone's address book. Then route your All Contacts group to your OBi device and uncheck Callcentric. This would have the advantage of reducing your call path by one hop and potentially giving you better call quality and less latency while still showing the caller's name on your phone's display. You would need to preface each phone number with a 1 for this to work.

You would keep things the same on the Phones page. This way unknown callers get routed to Callcentric, which has superior telespammer blocking tools, and known callers in your Contacts get routed directly to your OBi.

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