1032 Firmware 1905 Breaks RJ9 Headset Port

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SteveInWA:
Most RJ-9 equipped headsets should work, assuming the headset works with some other phone.  You may need to read the manufacturer's directions to learn how to adjust the headset's configuration and audio levels to be compatible with the phone.

I use GN Netcom/Jabra headsets, and they work fine with the OBi phone.

sujewa:
I have a plantronics RJ9 headset that doesn't work with this phone. It works fine with other VOIP phones. I can't hear anything and the other end can't hear anything either. It sounds like it should be compatible. Any suggestions? I tried doing the trick by swapping ports, plugging it in the headset jack, as well but it doesn't work there either.

Thanks!

SteveInWA:
You may need to follow Plantronics' instructions to match your headset's audio settings to the new phone.  Check with your headset manual or the Plantronics website for details.

Aside from that, make sure your phone is at the current firmware level, which is 5.0.0.2860.  You can press the speakerphone button and press *000 then press 1# to hear the firmware level.

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