Obi100 Hear Nothing when answering and calling out
newinvestor23:
Hey,
Have an Obi100 with freephonline.ca and everything was working great for a long time. I got a new ISP, Bell Fibreop about a month ago, using their modem/router. Everything was good after the switch to Bell, I even added my obi100 to DMZ, no problems. All of sudden today, if I answer, I hear nothing (I called it, and the cell phone I used keeps ringing, then will go to voice mail) And if I call out, I hear nothing at all and the other phone does not ring. I even try to get my voice mail, which it says I have, but even when I dial *98 it is just a blank phone, nothing. BTW, I am not using google voice, just freephoneline.ca.
Things I have done.
Reset Actiontec r1000h router/modem (unplugged for 30 seconds)
Reset Obi100 (unplugged for 30 seconds)
Checked freephoneline.ca forums and I see no service outage or anything.
Checked over settings, nothing has been changed on my end on either device.
I get dial tone when picking up to call out.
Any help in fixing the problem would be greatly appreciated.
Thanks
drgeoff:
What happens when you dial the OBi echo test number? **9 222 222 222
newinvestor23:
"The number you dialed **9 222 222 222 was rejected by the service provider the reason is 404"
drgeoff:
What do you hear when you dial ***1 ?
newinvestor23:
It tells me my ip address and DHCP is enabled.
So I tried to factory reset obi100. Now I dial **9 222 222 222 and it says "there is no service available to complete your call"
Is this not supposed to work with factory reset?
Only the power green light is on after I do a "Reset Configuration".
But, if I "restore my configuration" to my previously saved configuration, I get both green lights on, but I still get the no service available message.
I really do not understand why it is doing this when I did not touch it or the modem/router. I have the obi in DMZ and gave it a static ip.
I just tried to attach it to my obi dashboard (but unclicked google voice, as I do not use it). The status is grey and when scrolled over, it is offline. Weird how I cannot even call the echo test.
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