Obi202 - 2 Line Phone & Fax Machine - Have SP1 ring on both line of the phone?
telecomm:
Hello -
I have an Obi202 using Phone 1 and 2 ports on the back. Phone 1 goes to a 2 line cordless phone and phone 2 goes to a fax machine. When I put a phone cable that can handle 2 lines from Phone 1 on the Obi to the 2 line cordless phone, the fax number assigned to Phone 2 port on the Obi was ringing on line 2 of the 2 line cordless phone. I use CC and have two phone numbers.
I would like to get my 2 line phone to use both lines with one SP while plugged into Phone 1 on the Obi and then have Phone 2 be only for the fax line.
At the other office I achieve this easily with 2 separate Obi 202 but at this location I am trying to do it with one Obi202.
Thanks.
SteveInWA:
It's working as designed.
The phone 1 jack on the back of the OBi 202 is wired as a RJ-14 jack, with line 1 on the center two pins, and line 2 on the outer two pins.
The phone 2 jack is wired as a RJ-11 jack, with line 2 on the center two pins.
So, by design, if you use a 4-wire phone cord, plugged into a 2-line analog phone, it's going to use both line 1 and line 2 presented to it. In your case, you configured your OBi with line 2 as your fax number.
So, I am not sure what you are trying to accomplish -- do you have a total of 3 service provider lines configured (two voice, and one fax)?
The OBi only has 2 physical telephone line ports, so you'd need to decide which one to use for fax. After that, there's several ways to solve the puzzle, by using distinctive ring on the fax, or by using a two-wire cord and a 1-->2 line RJ-11 splitter adapter, and plug two identical line 1/SP1 cords into the two lines of the 2-line phone, and then dedicate the Line 2 jack on the OBi to the fax.
OBi Line1-->RJ-11 adapter jack (there are two kinds: use the kind that duplicates the wiring on BOTH female jacks, and not the L1/L2 splitter kind)-->two cords to analog phone
OBi Line2-->RJ-11 2-wire cord to fax
You can use up to 4 SPs (plus voice gateways) on one physical wire pair, and all will ring on that line, and all can be dialed by prefixing with **1, **2, **3, or **4.
telecomm:
Thanks Steve! I have two SP lines (one voice, one fax), both on CC. I plan to use Phone 1 physical line for CC Voice, and 2 for Fax. From line 1 it will go into the 2 line cordless phone. With CC 3 channels, I wanted to be able to use both lines on the phone to both access the same SP voice. No call waiting, either, so it will ring on line 2 if line 1 is in use. This of course is all for the same phone number (one you helped me port months ago with your great coaching).
I think the way to go as you mention is the two-wire cord and a 1--->2 Line GJ-11 splitter adapter and then use Line 2 for the fax. Thanks for the tip on which kind to get.
I suppose with this function I would want to turn call waiting off on SP1 since the effect I would like is to have line 2 ring on the cordless if line 1 is in use in case someone else needs to take the call so they can pick up an extension. I suppose since there are 3 channels, perhaps there is a way to have it roll to call waiting only if line 1 and 2 of the cordless are both in use, and have call waiting kick in on line 2. Or, just have it go to voicemail.
Thanks again.
SteveInWA:
Now that I see your reply, with your desired use case, and I think about it further, my suggestion about the phone cords is useless; sorry.
Since it's the same analog signal being fed into both lines of the two-line phone, if the line being output from the OBi is in use, it will simply be off hook with the same conversation on both lines. You can't turn an analog two line phone into two different telephone service lines using one wire pair. You will never be able to ring one of the two lines on the cordless phone while the one and only circuit is in use on the other line on the phone.
You either need another OBi box, or you need to route your fax DID to Callcentric's fax server instead of to your OBi for inbound calls. Or, you need a true digital IP phone system that can handle multiple SIP registrations.
Using only your one OBi 202:
You could set up two different extensions on your CC account, and set up a CC Call Treatment to have one of your two DIDs hunt to both extensions. You'd then define each extension as a service provider slot on your OBi (SP1 = CC ext 100 --> OBi Line 1 jack, and SP2 = CC ext 101 -->OBi Line 2 jack, for example). You'd then plug a 4-wire cord from the Line 1 jack on the OBi to the 2-line phone. Each line on the phone would work independently.
The fax DID would have to go somewhere else; either to CC's fax mailbox server, or to another OBi dedicated to the fax machine. If you want to use CC's fax mailbox for inbound faxes, you could still use your primary CC DID number for outbound faxes; just tell the fax machine to never auto-answer, and wire it to the same phone line jack as one of the two extensions you have provisioned to the OBi.
All this said, I will bet that one of the regulars here on the forum will come up with some other bright idea.
azrobert:
You don't need another OBi202 to solve your problem.
You can do it with a $30 investment in an OBi100 at Newegg.
$8 discount with promo code EMCWPGW227 until Nov 6th.
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