Cannot add device

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nmstough:
Thanks very much.  Its really scary that my gmail credentials might be compromised. 

I tried all these steps.  But still I am stuck at the following on the obitalk portal:
Add an OBi Device


  • Please pick up the telephone handset, and dial **5 3563
  • You may hang-up when you hear the automated response.


Trying to connect to your device... (Timeout in 114 seconds)

----
When dialing the above, I get no response at all.  Certainly no automated response.  What can I do at this point? 

azrobert:
Try a factory reset.
There is an access hole on the bottom of the OBi200.
It's a little larger than the vent holes.
Press the reset button using a paper clip.
Hold until the OBi200 starts to reboot.

Edit:
If you have the SIP ALG feature on your router, disable it.

SteveInWA:
Start troubleshooting here:

http://www.obihai.com/support/troubleshooting/sg/adddev

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