UK PSTN caller-id not passed by Obi110
DeanUK:
I just tried
{(<[^0-9][^0-9]@:>xx.):ph},{ph}
using both After Polarity Reversal and then Before First Ring, but neither of these worked. The phone rang but no caller-id. I plugged phone + BT Caller Display 50 unit directly into wall socket, made an incoming call, and both show caller-id perfectly. I'm beginning to think I will just have to use the Caller Display 50 unit connected directly to a wall doubler socket and abandon the caller display on the phone, but it's not ideal.
WelshPaul:
Have a read here and see if anything in that thread helps: https://www.ukvoipforums.com/viewtopic.php?f=10&t=310
Are you using one of these: http://www.amazon.co.uk/BT431A-RJ11-telecom-test-adaptor/dp/B000Q8L33E/ref=pd_sim_ce_3?ie=UTF8&refRID=1MRBDTPQ40XT7F6FHMDW
Given that absolutely nothing has worked for you so far I would say that your device is possibly faulty.
ianobi:
Dean,
Let's try to use a CallerID that's not originating from the PSTN line.
I see from Reply #4 that you have a voip provider. Is it for outgoing calls only? If not, then try an incoming call and see how CallerID is handled by the Phone Port.
If this is not possible you might try downloading the softphone "PhonerLite" to your pc. It's free and useful for testing. Leave all boxes blank under its "Server" tab. Under the "User" tab enter values for "User name" and "Displayed name". User name is CallerID so use numbers e.g. 12345678910. Displayed name is CName so use something like deanphone.
Make a call from PhonerLite by entering something like this in the "Destination number" box:
1@192.168.1.22:5060
Where "1" can be any digit. 192.168.1.22 is the local ip address of your OBi. 5060 is the UserAgentPort of the spX where you have your existing voip provider.
Hit the green phone icon. This should ring the phone attached to your OBi. Look in the usual places for CallerID: the phone, Call History, LastNumberInfo.
I would start the testing with the following settings:
Physical Interfaces > PHONE Port > Port Settings > CallerIDMethod = FSK(V.23)
Physical Interfaces > PHONE Port > Port Settings > CallerIDTrigger = Before First Ring
The Line Port is not involved in the above tests, so it should eliminate some possibilities.
DeanUK:
Ianobi – thanks for advice on PhonerLite (I can see this being useful for other tests on call forwarding in the future, avoiding the TalkTalk 1571 voicemail which cuts in after about 6 rings).
I initially tried PhonerLite dialling out on port 5060, which matched one of the ports in the SP1 service parameters, but after some confusion with the phone not ringing out I realised that in my config port 5060 is being used for X_KeepAliveServerPort, but the X_UserAgentPort is 5080. When I altered to call 1@192.168.1.3:5080 the phone rang out!
There is still no caller-id displayed on the phone, the call history lists 07761xxxxxx as before but with this time the peer name reading deanphone. The LastCallerInfo under Phone and Line Port Status shows ‘deanphone’ 07761xxxxxx. Under Phone port ->Calling Features ->LastCallerNumber it shows **107761xxxxxx, that’s because I’m using PSTN as default outbound path presently, so need to dial **1 to go via Localphone. Tried it with Before First Ring and AfterPolarityReversal with same results – no caller-id. After reading another post about it working on one socket and not another, I removed a 5 metre extension cable which looked a bit thin and used a shorter, thicker cable instead – same result.
As for as I know my Localphone account should be able to receive incoming calls, but when I tested this out using free accounts from sipgate.co.uk and callcentric.com, for some reason the Sip calls were not getting through, either to my PSTN phone off the Obi, or to a softphone registered with Localphone. This is strange as test calls I made back in May from Sipgate to Localphone (and Localphone to Sipgate) using softphones were working then.
WelshPaul – the two cables that I bought off Amazon to get the Obi110 to work in the UK are:
1) 4 wire BT plug to RJ45 crossover telephone cable 3m http://www.amazon.co.uk/gp/product/B00J9VXDX2?psc=1&redirect=true&ref_=oh_aui_detailpage_o09_s00
2) RJ11 to BTS adapter http://www.amazon.co.uk/gp/product/B000Q4X9PS?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00 (I went for this one as it has a ringing capacitor – no problems there, maybe I should have bought one with a caller-id capacitor in as well ! :) But seriously I would buy a different adapter if that would fix it.
I also bought the Obi110 off Amazon: http://www.amazon.co.uk/gp/product/B004XJCBGU?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00
Did you see the earlier comment (Reply#11) about the XML file should be updated…I would also add that it would be useful to change:
Physical Interfaces->Line Port->PSTN Disconnect Detection->DetectFarEndLongSilence
to unticked.
I found this out when several calls were mysteriously cut off in the middle of a conversation…
It’s very useful to have the UK XML file, would be good if Obihai could somehow combine this with the ObiTalk network based provisioning system. E.g. select
A. region (UK)
B. VoIP provider
– then all set up correctly!
Thanks for all the support on this forum, you are really helping.
WelshPaul:
Quote from: DeanUK on November 09, 2014, 10:24:26 am
Did you see the earlier comment (Reply#11) about the XML file should be updated…
I did see the earlier post and will look into this, sadly 'before first ring' isn't available in the OBi as pointed out so nothing I can do about that for now. Will drop Mark an email tomorrow about this.
Quote from: DeanUK on November 09, 2014, 10:24:26 am
It’s very useful to have the UK XML file, would be good if Obihai could somehow combine this with the ObiTalk network based provisioning system. E.g. select
A. region (UK)
B. VoIP provider
– then all set up correctly!
As for the OBiTALK portal supporting UK settings... This was the plan however I am not sure where OBIHAI are with this to date.
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