Vestalink Raising My So-called Locked-in Rate
ceg3:
So, in the early days of the GV panic last winter I signed up for unlimited Vestalink for 39.99 per year and the rate was locked in. Over the months, I have been troubled with issues and eventually moved Vestalink from my SP1 when GV became supported. I have stopped giving out my Vestalink number, preparing for the eventuality of not renewing the service in 2015. I happened to check my portal billing section yesterday and found that my next invoice will be for 89.99. A check by email confirms that they can no longer offer my rate. I really seldom use the service and am likely one of their best customers in terms of use. So how likely is it now that I will add 911 back to my GV number from Anveo and drop VL? About 100% likely. It might be different if the service had worked perfectly for me. At 89.99 my expectations would be too high for them to meet. The only thing I regret is losing the number that I had from GV for many years that I ported to VL. Too bad you can't just port numbers to GV.
Taoman:
Unfortunate but not unexpected. Obivoice/Vestalink's entire business plan was predicated on the assumption that thousands of people would be leaving Google Voice and migrating to ITSPs and Vestalink would pick up a certain percentage of those subs. Didn't work out that way with Google now "supporting" OBi devices.
Ryan was posting on DSLreports the other day and got beat up pretty bad. Glad I got out from Vestalink after 1 month.
Can't you just port your Vestalink DID number to a GoPhone (or other cheap prepaid cell carrier) and then port it back into Google Voice?
ceg3:
Quote from: Taoman on November 09, 2014, 06:36:50 am
Can't you just port your Vestalink DID number to a GoPhone (or other cheap prepaid cell carrier) and then port it back into Google Voice?
I have definitely thought about that costly, complicated, and potentially hit or miss option. I've had the number so long I have a pack of business cards Google sent to me for signing up in the early days. Nice little cards, never used the first one. :D
aopisa:
Exact same situation here. I jumped ship thinking that moving away from GV early would avoid some hassle around the cut-off date communicated by Obi. I am not going to go into that mess.
I ported my GV number since I found that the GV forwarding was causing a lot of connection and missed call issues.
I just checked and see that my $24.99/year plan is going up to $69.99. Good-bye Vestalink. I don't use the phone that much and really only have it to get E911. In the very outside chance of an emergency, I need anyone to pick up the phone and dial 911 without having to know anything about SIP, Obi, etc. Hello Anveo again.
I am not sure if I will go the mobile porting route or just use a new GV number.
Thanks for the heads up.
TonyTib:
Did you see this https://www.vestalink.com/pricing/?plan=inbo?
I couldn't find out what the "enhanced software features" are at a glance.
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