OBi1032
Ostracus:
Might want to think about a calling queue?
Ring Groups are the second best solution.
giqcass:
Quote from: dennist on November 15, 2014, 09:40:43 am
Hi giqcass,
Thanks for the suggestion. I need time to digest it. I also need to calculate the monthly VOIP minutes required on this income/transfer/outbound setup. If the cost is close to Verizon landlines, we will probably stay with Verizon until…
The higher upfront cost of multiple SIP devices / ATAs will be offset long term. If each phone is connected to SIP then forwarding won't be needed. That will keep you down to one channel per call. Each phone could keep it's incoming number if you want but using SIP a call to the main number won't have to go through the extra routing to get to the destination.
Quote from: Ostracus on November 15, 2014, 02:36:05 pm
Might want to think about a calling queue?
A "Calling Queue" would be a good solution. An option I think you should specifically look into is ACD (Automatic Call Distribution) Here is a link . I am NOT endorsing this company because I haven't used this type of service. As a result I can't give you advice on any one provider in that category. Some of these companies are meant to be used with software running on a computer but the Obi1032 does support ACD and will work with some of these services.
dennist:
Hi Gigcass,
Your suggestion to use multiple ATAs should be a good idea. It also allows us to use the current telephone system instead of purchasing several 1032s. I will look into this. Thanks.
giqcass:
Quote from: dennist on November 19, 2014, 02:48:26 pm
Hi Gigcass,
Your suggestion to use multiple ATAs should be a good idea. It also allows us to use the current telephone system instead of purchasing several 1032s. I will look into this. Thanks.
Obi makes some great ATAs that work very well on their own but they can also be set up to work together. They are designed so they can be managed by a single person. For business use Obi also offers a service called Obi plus. There is a free version called "Obi plus lite" and a paid version.
You will want to stay away from the 300 and 302 models. Those are meant for businesses that sell VOIP service. For most people the 200 and 202 are a better option.
I'm linking you directly to the "Obi introduction" which is the part I think you should have a look at. You don't need to understand or read the whole manual. The portal makes most tasks simple.
http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543002
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