Hi, I have been using Obi202 for about a year with no problem. I use
freephoneline.ca as my VOIP provider and TekSavvy as ISP. Everything was fine up until about 2 weeks ago when I noticed significantly fewer incoming calls . Turns out most incoming calls do not get connected to me but either go to voice mail after a short delay or receive a busy signal. I used to have 2-5 callers a day and now it's down to 1-2 a week. When I call my number the line goes quiet for about 10-20 seconds and then it takes me straight to my voicemail.
Calling out is not a problem at all.
I had freephoneline support check their side and they report that everything is working fine. There has been no changes in configuration on my end around the time the problem started.
I did some troubleshooting today and noticed that the incoming calls start coming in right after I reboot my Obi202 but then stop shortly after (within minutes). I updated the firmware today to the latest available but the problem did not go away.
I would greatly appreciate any assistance as I am unable to receive incoming calls.
Thank you
Vlad