Phone Power not working?

[johnrandolph]

I just noticed that I can't make or receive any calls with my PP account.

I have it configured on an Obi 202 on SP1 and up to now it worked fine.

I have made no changes to the Obi.

I also, just now, upgraded to the latest firmware hoping that might be the problem.  It wasn't.

The error message I'm getting is this: Register failed: 403 From: URI not recognized.

Any idea guys?

Thanks.

I found this by Googling:

http://www.phonepower.com/wiki/Obihai_Lite#ReSyncing_your_ObiHai

I resynced the device as per their instructions and that didn't work either.

[johnrandolph]

Well, after contacting Phone Power's support folks, all seems to be working again.

Apparently they had to tweak a few things on their end and I'm back in business.

Must say, PP's support was quick and very helpful.

Over and out...............

[Mooserator]

I had the exact same thing with Phonepower last week.  I power cycled our Obi200 and everything came back online.  Since that, I have disabled SIP ALG in our router.  No re-occurrences since...hoping that was it.  SIP ALG appears to be a frequent issue with Phonepower, in addition to various other VoIP services...

[johnrandolph]

Yeah, I've had Sip Alg disabled for a long time and it was definitely an issue earlier on with another one of my Voip providers.

As I said, it seems as though I'm able to make and receive calls now, but the error message that I mentioned in my first post is still showing on my Obi dashboard.

Weird huh?

[Mooserator]

Yes and no.  My Obitalk dashboard is currently completely offline.  It shows my Obi200 unit as down/offline, however that could not be further from the truth.  It is online, all green lights, able to make and receive calls on both GV (SP1) and PP (SP2). 

I am theorizing Obihai, or something in between, is currently having issues that make the portal unable to connect with the Obi unit.  Not the only one having the issue either - see this thread over in the Day to Day section, http://www.obitalk.com/forum/index.php?topic=9020.0

[Mooserator]

My portal just came up in the past few minutes.  Everything connects correctly and reports normal.  Hope yours is fixed too...!  No idea what changed - it was not anything on my home end.

[johnrandolph]

My portal just came up in the past few minutes.  Everything connects correctly and reports normal.  Hope yours is fixed too...!  No idea what changed - it was not anything on my home end.

Yeah, me too.  Everything is registered and connected as it should be.  No more error message.

Thanks for your input..