Phone Power not working?
johnrandolph:
I just noticed that I can't make or receive any calls with my PP account.
I have it configured on an Obi 202 on SP1 and up to now it worked fine.
I have made no changes to the Obi.
I also, just now, upgraded to the latest firmware hoping that might be the problem. It wasn't.
The error message I'm getting is this: Register failed: 403 From: URI not recognized.
Any idea guys?
Thanks.
I found this by Googling:
http://www.phonepower.com/wiki/Obihai_Lite#ReSyncing_your_ObiHai
I resynced the device as per their instructions and that didn't work either.
johnrandolph:
Well, after contacting Phone Power's support folks, all seems to be working again.
Apparently they had to tweak a few things on their end and I'm back in business.
Must say, PP's support was quick and very helpful.
Over and out...............
Mooserator:
I had the exact same thing with Phonepower last week. I power cycled our Obi200 and everything came back online. Since that, I have disabled SIP ALG in our router. No re-occurrences since...hoping that was it. SIP ALG appears to be a frequent issue with Phonepower, in addition to various other VoIP services...
johnrandolph:
Yeah, I've had Sip Alg disabled for a long time and it was definitely an issue earlier on with another one of my Voip providers.
As I said, it seems as though I'm able to make and receive calls now, but the error message that I mentioned in my first post is still showing on my Obi dashboard.
Weird huh?
Mooserator:
Yes and no. My Obitalk dashboard is currently completely offline. It shows my Obi200 unit as down/offline, however that could not be further from the truth. It is online, all green lights, able to make and receive calls on both GV (SP1) and PP (SP2).
I am theorizing Obihai, or something in between, is currently having issues that make the portal unable to connect with the Obi unit. Not the only one having the issue either - see this thread over in the Day to Day section, http://www.obitalk.com/forum/index.php?topic=9020.0
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