Google Chat Status always Away or "Voice Only"
RFord:
Isn't there a very simple solution to all of this? Create a new gmail account and transfer your existing GV number to this new gmail account. That way your "old" Gmail account is no longer associated with your GV Number. That is why it is always recommended that a separate Gmail account is set up solely for the OBi ATA to avoid these type of conflicts.
aberson:
Having GV as part of your main gmail account has advantages of already being signed in to voice, etc. Not insurmountable, but certainly seems annoying to have to make a separate GV account.
Not a solution, but perhaps at least to help from missing chats that you received when you weren't really online, I built a bit upon tylercal's idea:
1. I created a label called "orphanChat"
2. I used gmail's multiple inbox feature to show me the results of this search right below my inbox:
in:chats -me -in:orphanChat. This shows all new chats which I never responded to.
3. In order to remove chats from showing there, I either need to reply to them, or label them as "orphanChat". If I do that consistently, then that mailbox will always be empty except when I really have a missed chat.
bryak:
I understand that switching it to another google account is an option, but still think that an undesired and difficult to notice side effect for the end user qualifies as a bug. If using another google account is the suggested solution, the Google Voice setup instructions for the Obi should note that at setup. Something simple like "We recommend creating a Google Voice account solely for the Obi". That way crazy old ladies like my mom don't have their heads explode. Otherwise I still think a firmware fix is the best solution.
Thanks for the help!
RFord:
Quote from: bryak on April 29, 2013, 03:25:41 pm
I understand that switching it to another google account is an option, but still think that an undesired and difficult to notice side effect for the end user qualifies as a bug. If using another google account is the suggested solution, the Google Voice setup instructions for the Obi should note that at setup. Something simple like "We recommend creating a Google Voice account solely for the Obi". That way crazy old ladies like my mom don't have their heads explode. Otherwise I still think a firmware fix is the best solution.
Thanks for the help!
I don't know why you consider it a firmware bug or even think a firmware fix is even possible. If I was in OBihai position I wouldn't mess with a working firmware just because a few individuals have issues. The issue here doesn't seem to be a concern for the vast majority of OBi users and the solution exist outside of modifying the firmware. Most OBi users that use Google Voice is just happy to have an inexpensive off the shelf device that just works with GV and be able to have a Home Telephone System with no fees/cost. Obviously, the device is not for everyone and then there are a few that think that purchasing a $50 ATA some how grant them the license to a world of benefits.
GV being free or operational with the OBi ATA can disappear at any time....count your blessings and enjoy it while it last. It drives be nuts when individuals makes silly comments like....."because i don't know that I will be vouching as heavily for the Obi/Google Voice combo until a fix comes along". Who is asking you to vouch for the product? The OBi Line of ATAs are the best on the market. No other ATA even comes close. They vouch for themselves!
aberson:
Quote from: RFord on May 01, 2013, 03:15:43 am
The issue here doesn't seem to be a concern for the vast majority of OBi users and the solution exist outside of modifying the firmware.
I expect the vast majority of users don't even realize it's happening and may be missing chat messages left and right. I think that's the bigger issue. And, it sounds like there's a chance it could be fixed in firmware, which seems reasonable enough to do. Companies release new firmware all the time.
I do agree that it's no reason to hate the Obihai. Still a great product, and hard to argue with free phone service from GV while it lasts. But each user should have the info to decide - this issue, and the fact that calls don't ring in your gmail, could be deal breakers for somebody.
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