Caller doesn't hear ringing
drgeoff:
If a call rings and rings but doesn't go to Google Voicemail, that isn't down to your Obi or your ISP.
giqcass:
Quote from: GamerGabe on December 08, 2014, 11:52:35 pm
I have one friend who calls me from his cellphone and it just rings and rings. He never gets through to my Google Voicemail even. Just recently I had another person call my Obi100 and it just disconnected him. I have had many more of these incidents happen to inbound callers, I'm sure. Of course, sometimes I have experienced the choppy voice, even to the point where I have to repeat myself over and over again. My service provider is through Comcast and i have 25/5 internet speed. I use a cisco dcp2100r modem and a netgear wndr4000. I assume it is a combination of either my router or provider acting up. My router has a lot of traffic through it, but I have tried QoS with priority on the port. Still, the problem where inbound is not connecting or being cut off. Is this problem with GV or the Obi or what? It doesn't seem worth it if the Obi and it's simple to-set-up design are false to the true nature of what really has to be configured in order for this service to work. I am interested in configuring everything to work near perfect even if I have to buy a better router, but I am unable to find a clear direction for a solution.
drgeoff is correct. My best guess is that there is a routing problem between your friends provider and Google Voices provider. That is something that can't be fixed on your end. This is not the router and it is not the Obi Unless you changed your InboundCallRoute to forward calls. If you left your InboundCallRoute alone you should post your problem at the Google Voice help forum. If you changed your InboundCallRoute let us know how you changed it.
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