how can I know if my OBi 110 is working or not?

[wey_obi]

I have a OBI 110 and it was working well before.
recently it stoped working and it shows "check tel line" on my phone.

I removed the device from OBI setup screen and tried to add device again, but failed.

it has not response when I tried to dial **5 xxxx or tried to dial **9 222 222 222.
network and all the cables are fine.

it seemed my OBi 110 has problem, how can I determine if it is still working or not?

I have reset the device, but no help.

any help would be appreciated very much

wey

[drgeoff]

My expectation is that the only thing that can prompt that message on your phone is no or low line voltage from the OBi110.  Either a hardware fault in the OBi or its PSU.

What are the OBi's LEDs doing?

Do you hear dial tone when you lift the handset?

[wey_obi]

My phone is working with Italk BB box, thus I believe it has no problem

for the LED lights:
Power: solid green
Network: flashing in green
phone line: nothing

I   

[wey_obi]

I just find that the LED on phone is nothing,
I have tried different phones, all the same,

it should be in green, either flashing or solid, right?
anyone can confirm me this please!

I guess it is the problem of OBI box.

[azrobert]

The Phone Port LED will only be green when you have a trunk defined and registered on SP1.

[azrobert]

The Phone Port LED will only be green when you have a trunk defined and registered on SP1.

The above is only correct if your primary line is SP1.

From the OBihai user guide regarding an off phone LED:
"If the Primary Line is the PSTN LINE, indicates OBiTALK service is not available."

The OBiTalk network is currently down.

See:
http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543006

[drgeoff]

That LED is currently off on my OBi110 (with LINE as the primary).  However it will flash if I take the handset off-hook.

Do you hear anything when you lift the handset?