New Obi 200 ringing all the way till voicemail even if caller hangs up
ceg3:
Quote from: Holysmoke on December 04, 2014, 02:37:43 pm
I have done soft reset with ***81 and then a hard reset with button on unit.
I have redone the activation multiple times.
I have auto provisioned with vestalink portal, I have reset and provisioned with obi portal, both make phone ring til VM answers.
I feel your pain. There was a time when MWI stopped working and they were convinced it was user issues, but after months of trying every possible setup they finally realized it was their issue and fixed it. The VM issue bugged me as I said to the point I just plugged in a box for VM. Then they indicated my fixed rate of 39.99 a year would be raised to 89.99, because things changed with them and that was the final straw. I have say call quality was good, though.
Hoeveer:
I've had an OBI200 for a couple of months, and just today I noticed that the phone continues to ring even after Google voice has send the call to voicemail or the person hangs up early.
I noticed that there was a firmware update while trying to troubleshoot the problem, so I went ahead and installed that, but that did not fix the problem.
This seems to be a recently introduced bug in the system -- I use Google Voice for my calls..
ceg3:
I think there is a developing awareness of some bug in using Google Voice that includes your issue. I think as more people post about these ringing and voice mail issues a fix will evolve. My recent GV phones continuing to ring after picking up one phone issue stopped after removing GV and re-connecting, at least for now.
BigJim_McD:
I've seen the same issue several times over the past couple of weeks on my OBi202 with Google Voice forwarding to Vestalink. Thankfully, most of my calls are connecting normally now, including those that go to Google Voice mail.
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