Obi no longer ringing with Google Voice

(1/2) > >>

RobertLMitchell:
Over the last week I've begun to have problems receiving calls on the Obi100 by way of my Google Voice (GV) number. When people call Hangouts rings on the desktop and on my Android Hangouts app, but the phone attached to the Obi does not ring. This started with one person having a problem. I could call the GV number and it would ring. Now no calls ring through. What's going on? I have two Obi devices and I hate to discard them and go back to Vonage. I have reconfigured the device for Google Voice, checked my GV settings, and used a different phone to test the handset ringer. Those aren't the problem. Please help!

lrosenman:
if you look at the google voice settings, is Google Voice CHAT set as a forwarding phone?

If you look at the call history on the obi's local web interface, are you seeing the call?

If you look at google voice history, what do you see if anything?

RobertLMitchell:
Google Voice is configured to forward to Google Chat in settings.

I don't see a call history option in Obi's web interface. Am I missing something?

Google Voice call history shows all of the incoming calls that did not ring the Obi-attached phone. All of those incoming calls did ring on the Android phone with Hangouts and in the Hangouts portion of the Chrome browser on my desktop.

lrosenman:
It's on the local devices web server, under status.

I.E. NOT obitalk.com

RobertLMitchell:
I'm sorry IRosenman, I'm not following.

If it's not on Obitalk.com, where do I go to find the local devices web server on Obi's Web interface?

Thanks,

Rob

Navigation

[0] Message Index

[#] Next page