People can't hear me but I can hear them.

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obman:
THANKS MUCH - Problem is really solved this time!

The fix was to create a port forward of the associated UDP port range to the Obi IP address as you suggested in Reply #5 above.  I should have tried this earlier, but had problems setting a static IP for the Obi202 which I knew would be needed in the future (dumb procedural mistakes).

Specifically, for my Arris router I used the following for both of my Anveo accounts:

        Description Inbound Port       Type  Private IP Addr   Local Port
   Anveo SP4   17100-17198   UDP   192.168.0.197   17100-17198
   Anveo SP2   16800-16998   UDP   192.168.0.197   16800-16998

Deleting the above caused the problem to reoccur, and setting them made it work again.

My SP1 and SP3 Google accounts have always worked correctly, so they don't need the fixes stated above.

The following changes you suggested earlier were NOT needed

     X_ProxyServerRedundancy: (checked)
     X_DnsSrvAutoPrefix: (checked)
     Voice Services >> SP2 X_UserAgentPort: 37845

I am curious why the fix worked?

Thanks for your patience and expert advice.  I was about ready to give up.


Mango:
I am very happy to hear it worked.  :)

Quote from: obman on December 06, 2014, 11:33:20 am

Deleting the above caused the problem to reoccur, and setting them made it work again.
Good testing.

Quote from: obman on December 06, 2014, 11:33:20 am

My SP1 and SP3 Google accounts have always worked correctly, so they don't need the fixes stated above.
No surprise - Google Voice uses a different protocol, and this issue acted SIP-related.

Quote from: obman on December 06, 2014, 11:33:20 am

The following changes you suggested earlier were NOT needed
You may wish to leave them as a matter of course.  Enabling X_ProxyServerRedundancy and X_DnsSrvAutoPrefix allows the device to automatically try one of Anveo's other switches, if the switch you are connected to goes down or becomes unreachable.  Setting a random X_UserAgentPort (different on each SP) can slightly improve security in some situations.

Quote from: obman on December 06, 2014, 11:33:20 am

I am curious why the fix worked?
For some reason, your new router was dropping inbound audio instead of routing it to your OBi.  In theory this should work properly without having to jump through hoops, but routers with poor NAT implementations are not uncommon. 

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