People can't hear me but I can hear them.
Mango:
You would need to uncheck "OBiTALK Settings" beside the option you want to configure.
The symptoms you report now are different from what you reported in your first post. If my suggestions do not help, navigate to Service Providers >> ITSP Profile X >> RTP. Make a note of LocalPortMin and LocalPortMax.
Use your router to create a port forward of this UDP port range, to your OBi's IP address.
One of these suggestions should solve the problem.
obman:
Sorry - but unchecking doesn't work. If I Click on the "ObiTALK Settings" box for that option it moves the check mark to the "Device Default". But the field is still read-only. This applies to all settings. Is there somewhere else I should set it?
drgeoff:
Quote from: obman on December 05, 2014, 03:32:45 pm
Sorry - but unchecking doesn't work. If I Click on the "ObiTALK Settings" box for that option it moves the check mark to the "Device Default". But the field is still read-only. This applies to all settings. Is there somewhere else I should set it?
Untick both boxes.
obman:
Yep - unchecking both boxes was really obvious - sorry.
No success with any of the changes. Changing ProxyServerTransport from UDP to TCP would not allow phone calls to be made.
I do see other port values at the default 5060 rather than 5010, is that expected? Also, the changes were stacked, so maybe some subset of the changes is needed?
Mango:
I doubt a subset of the changes would help. Doing them all together should be fine.
Did you get the chance to forward your RTP port range (as UDP) yet? If that does not work, the only other thing I can think of is to look for a setting to disable SIP ALG in your new router. Changing the ports should in theory have done that, but you can look just in case. Other than that, I'm outta ammo.
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