Obi202 shows voicemail notifications on both phones

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Ansextra:
I have two phones set up on my Obi202.  When SP2 gets a voicemail it shows up on SP1 as well.  When the VM on SP2 is cleared it clears on SP1 as well.  Is there any setting I can use so this doesn't happen?  I need my two phones to be independent.

BigJim_McD:
Quote from: Ansextra on December 05, 2014, 08:19:19 pm

I have two phones set up on my Obi202.  When SP2 gets a voicemail it shows up on SP1 as well.  When the VM on SP2 is cleared it clears on SP1 as well.  Is there any setting I can use so this doesn't happen?  I need my two phones to be independent.


Ansextra,
If you are using "OBiTalk" to configure your OBi202, check the following.

OBiTalk >  Device Configuration - OBi202 >

Phone Port Configuration Summary  {Example from my OBi202}
                                                              Phone 1        Phone 2
Primary Line for Outgoing Calls Route to:   SP2                SP2
Phone Rings on Incoming Calls from:         SP1,SP2,SP3    SP4
Voicemail Notification Alert from:              SP1                SP1,SP3,SP4
Emergency Service Call Routes to:            SP1                SP1


The options are configured by selecting Settings under:
>  Configure Voice Service Providers (SP)  {Configure each SP}

Service Provider Set-Up
Configuration Name         OBi202 xxxxx
Primary Line for Outgoing Calls         [ ] Phone 1   [ ] Phone 2
Incoming Calls Will Ring On              [ ] Phone 1   [ ] Phone 2
Voicemail Notification (Optional)       [ ] Phone 1   [ ] Phone 2

Ansextra:
Hi Big Jim,

I found where you are talking about but where do I make those changes?  I don't see those setting options anywhere. 

On my chart there is no information next to Voicemail Notification Alert From:

Thanks for the assist.

BigJim_McD:
Ansextra,

From OBiTalk "OBi Dashboard"  Click on:  OBi202 <xxxNamexxx>

You should now be at: 
Device Configuration - OBi202  <xxxNamexxx>

Under:  "Configure Voice Service Providers (SP)"
             "Service Provider Set-Up"
Click on the "GEAR" under Settings for the SP1, SP2, SP3 or SP4 that you want to change.

Click to "Accept" the 911 Warning

Click the "Phone Settings" checkbox for phone you want VM Notifications on for the "SPx" that you are updating:

Voicemail Notification (Optional)       [ ] Phone 1   [ ] Phone 2

Click "Submit".

Return to the:  OBi202  <xxxNamexxx>  "Device Configuration"

Repeat the steps for each "Service Providers"  "SPx" that you want to reconfigure.

Ansextra:
BigJim,

I believe I am where you are talking about but below is what I'm seeing (as best as I can show it).  There are only phone checkboxes for:

Primary Line for Outgoing Calls   Phone1 [checkbox] Phone 2 [checkbox]
Incoming Calls Will Ring On        Phone1 [checkbox] Phone 2 [checkbox]

7-Digit Dialing for USA & CAN     

I see nothing for Voicemail Notification.

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