Obi200 - Diverting calls to voicemail

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boon1:
Is it possible to divert selected calls directly to Voicemail even if the phone is not in use?

If yes, where and how do I set it?

Thanks.

azrobert:
This is usually configured at the provider.

For GV
Sign into your GV account
Click Google Contacts
Click a Group under My Contacts then click New Contact
You can add a new group by clicking New Group
Supply Name and Number

In your GV account Click on Gear then Settings
Click Groups & Circles
Edit the Group you added the contact
Click Edit next to Ring all Contact Phones
Uncheck all the Phones
Save

In the past they had an option "Send to VM", but I don't see it. Unchecking all the phones will work.


I'm not familiar with Freephoneline, so someone else will have to help you there.

boon1:
Thanks for the GV configuration.

I was actually referring to the following post (reply # 3)
http://www.obitalk.com/forum/index.php?topic=9021.0

The setup is using inbound route by routing any unknown or no Peer Number to 353766709817
{(MBlockSpam):sp1(300)},{(?):sp1(353766709817)},{ph}

I thought if I could do that then it would be nice. I'm not sure how I can 'force' any 'unknown or no Peer Number' to VM in freephoneline.

Another thing is that how can I divert telemarket numbers to voip extension 300 which is a recording messages ? From the example, it is done by X_InboundCallRoute= {(MBlockSpam):sp1(300)},{ph}

My question is, what are the setup or item that I need to do in order to achieve this. Thank you for all your patience.

azrobert:
Do I have the following correct?
You want calls with a blocked callerid sent to VM at Freephoneline.
You want calls in (MBlockSpam) sent to a message.
 
Can Freephoneline send a CallerID directly to VM?
If yes, do the following:
ITSP A X_InboundCallRoute: {(?):sp2(Your_FPL_Number)}

In FPL send your GV number to VM.
You are using GV to send the call back to FPL.
The original call is still active on FPL, so FPL must be able to support 2 simultaneous inbound calls.

You can do the same for inbound GV calls.

Now for the 2nd part.
Do you want to setup a message somewhere or is that already done?
Are you currently using the OBi Auto Attendant?
The AA can be modified for a custom message.

boon1:
Quote from: azrobert on December 10, 2014, 07:14:11 pm

Do I have the following correct?
You want calls with a blocked callerid sent to VM at Freephoneline.
You want calls in (MBlockSpam) sent to a message.

Can Freephoneline send a CallerID directly to VM?
If yes, do the following:
ITSP A X_InboundCallRoute: {(?):sp2(Your_FPL_Number)}


Yes, your understanding are correct.
I think this is not doable by Freephoneline. If the # is passed back to FPL, will it create a loop? Probably the second time would go into call waiting mode.

Quote from: azrobert on December 10, 2014, 07:14:11 pm

In FPL send your GV number to VM.
You are using GV to send the call back to FPL.
The original call is still active on FPL, so FPL must be able to support 2 simultaneous inbound calls.

You can do the same for inbound GV calls.


Sorry, I don't think I understand your explanation. How can I do that ?


Quote from: azrobert on December 10, 2014, 07:14:11 pm

Now for the 2nd part.
Do you want to setup a message somewhere or is that already done?
Are you currently using the OBi Auto Attendant?
The AA can be modified for a custom message.


Yes, I do need to setup a message using OBi Auto Attendant. I do not have any idea in doing so. Can you please point me some directions?

Is the following correct? X_InboundCallRoute= {(MBlockSpam):AA},{ph}
What other variable I need to enter/update and where. Also, how can I record a message.

Thanks ;D

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