obi200 gigaset s820 phone rebooting

[tdnyc]

When I connect my phone to the OBI200 it reboots about every 20 min or so. Not sure what might be causing this some sort of polling perhaps...?

[drgeoff]

Not 100% clear if your phone or the Obi is rebooting.

If the phone, can you try plugging it in to a POTS line?

[tdnyc]

The phone reboots. I tried it with a different handset and I get the same issue. I don't have a POTS line to test on. I'll try swapping the cable for good measure.

[drgeoff]

The phone reboots. I tried it with a different handset and I get the same issue. I don't have a POTS line to test on. I'll try swapping the cable for good measure.

The Gigaset 820 is a DECT base-station and handset. Which part(s) are rebooting?

Is this a new fault on a setup which had been working OK or is it a fault from the start on a new setup?

[tdnyc]

Its the base that is the issue.

Its a new setup that acts as an extension of a pre-existing rasPBX system I use for my international work/travel.

I suspect it has to do with a voicemail bug I read about. I have reset the base and disabled voicemail, network mail on the phone. Next I will disable MWI VMWI in the obi device and hopefully get to the bottom of it. Obviously this is a unique dilemma but if I resolve it I will post what I find.

[tdnyc]

Nothing in the logs that stands out to me but it is definitely related to VWMI. If I disable it no reboots. The reboot only occurs when the mwi bit is *not* set (OBI200 <Debug>: +++ mwi notify state 0), no voicemail in the system. Workaround is to not set VWMI but obviously this is not ideal given I won't know if my PBX has a message for this extension. I suppose I could use the phones voicemail but... I guess I'll try that but it is dissatisfying to have a buggy system.

I used this guide to set up the extension if someone who knows more than me (which is not that much) or thinks of something I should try. I can post logs as well if desired. I would like to resolve this if possible. I am aware it may be an issue with the phone but Gigaset's support is terrible, do yourself a favor and purchase from them.

[drgeoff]

.... Gigaset's support is terrible, do yourself a favor and purchase from them.

??