Google Voice & Obi
LTN1:
Quote from: CarvinAbuser on December 29, 2014, 08:37:18 pm
In this video, she adds and verifies a forwarding number. How do I obtain this number?
https://www.youtube.com/watch?v=aOHJsNTdl5Q
Like azrobert said:
GV (service) requires you to have another phone number like a cell phone, VOIP number or a land line.
But once you add that number as a forwarding number, you can uncheck that forwarding number and just use Google chat and the Obi device.
SteveInWA:
Quote from: CarvinAbuser on December 29, 2014, 08:37:18 pm
In this video, she adds and verifies a forwarding number. How do I obtain this number?
https://www.youtube.com/watch?v=aOHJsNTdl5Q
Basic concept: Google Voice is not designed to be a free, standalone telephone company. It's an inbound call forwarding system. The service requires that you have some other, working telephone service, either a land line or cell phone, to which your GV calls will be forwarded. You must have this number available when before you can request a GV number from Google. This forwarding number must not have been used previously to create a different GV account, or it will be banned. This is to prevent spammers, stalkers and scammers from creating multiple GV accounts. The OBi device will act as another forwarding destination.
In that video, which was poorly explained by the way, the woman had a Skype phone number already set up. She used her Skype number as the forwarding number.
Refer to the official help documentation on the Google Voice website, for more information on using the service:
https://support.google.com/voice/#topic=1707989
Obihai also has excellent troubleshooting and FAQs, here: http://www.obihai.com/faq
azrobert:
Quote from: SteveInWA on December 29, 2014, 09:29:31 pm
This forwarding number must not have been used previously to create a different GV account, or it will be banned.
Numbers defined as MOBILE can only be defined in one GV account. Unless something has changed, numbers defined as HOME can be defined in 2 GV accounts.
SteveInWA:
Quote from: azrobert on December 29, 2014, 09:53:11 pm
Quote from: SteveInWA on December 29, 2014, 09:29:31 pm
This forwarding number must not have been used previously to create a different GV account, or it will be banned.
Numbers defined as MOBILE can only be defined in one GV account. Unless something has changed, numbers defined as HOME can be defined in 2 GV accounts.
Robert, nope, that is not what I meant. You are confusing adding a forwarding phone later, to an existing account, vs. having a unique forwarding phone to set up a new account.
When setting up a new account and requesting a Google Voice phone number, you must start off with a previously-unused forwarding phone, for the exact reason I explained. Once you do have an account set up, you can assign the same non-mobile number to two accounts as a forwarding phone.
Those are two different issues. When requesting a GV number, the limitation is an anti-abuse measure. When adding a forwarding number to an existing account, the issue is that the text message forwarding technology used by GV can only associate a mobile phone with one GV number. This is due to the "shadow" numbers assigned by GV to text messages. The shadow numbers are shared from a pool, and need to be associated with one, and only one GV account, so GV knows where to direct the messages.
We used to ignore users who said they weren't being allowed to set up a GV account, and got a vague pink or yellow-highlighted "oops" or "sorry" message. They're being banned for this reason. We're now working with Google engineering to manually reset these users' accounts, while Google works to come up with a better solution that balances abuse protection with the ability for users to select a different forwarding number rather than just get banned.
See this thread for the hundreds of users in this situation:
https://productforums.google.com/forum/#!category-topic/voice/eMKXjRdIWTs%5B1-25-false%5D
azrobert:
Steve,
What if person A closes their account with his provider and doesn't remove the number from GV. Then the number is re-assigned to person B. Is person B is SOL? I thought there was a way to reclaim a number.
Edit:
Thanks for the info. I didn't know this.
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