Call Filter / Screening based on Caller ID
Taoman:
Quote from: AIResearcher on January 03, 2015, 03:09:53 pm
I tried doing this, but it seems like the Obi200 is connected to the Google Voice line and not the GV Chat. I took all groups / contacts / etc... off of forward and it still rang through to the Obi200.
I think using groups in Google Voice can be problematic. My experience has been that you actually need to check the individual Contact's GV settings to know what's going on for sure. I was experiencing some of my Contacts ringing my OBi via Google Chat even though I had all the groups and Chat unchecked. It turned out when I checked the individual Contact's GV settings (do search while on GV page for Contact and then edit) every one of my Contacts had Google Chat checked even though it was unchecked everywhere else including the groups they were in.
AIResearcher:
Quote from: Taoman on January 03, 2015, 06:49:34 pm
Quote from: AIResearcher on January 03, 2015, 03:09:53 pm
I tried doing this, but it seems like the Obi200 is connected to the Google Voice line and not the GV Chat. I took all groups / contacts / etc... off of forward and it still rang through to the Obi200.
I think using groups in Google Voice can be problematic. My experience has been that you actually need to check the individual Contact's GV settings to know what's going on for sure. I was experiencing some of my Contacts ringing my OBi via Google Chat even though I had all the groups and Chat unchecked. It turned out when I checked the individual Contact's GV settings (do search while on GV page for Contact and then edit) every one of my Contacts had Google Chat checked even though it was unchecked everywhere else including the groups they were in.
Quote from: azrobert on January 03, 2015, 03:18:54 pm
Assuming GV is defined on SP1
Voice Services -> SP1 Service -> X_InboundCallRoute:
{(14808370001|14808370002|14808370003|14808370004):ph}
Only those 4 numbers will be routed to the phone port.
Thank you all for your kind responses and support. I was able to access the inbound call route settings as described. I am not able to fully test it out until tomorrow morning but I believe I should have no problems.
I think that I will rely on those rather than the Google Voice options if they are indeed problematic.
Thanks again!
John
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