google voice authentication error

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HackCanton:
The working obi is not plugged in..  I am NOT trying to use 2 at the same time.  I am trying to setup the new one at  my shop.  I have a strange firewall setup there and thought that might be the issue so I took it home and plugged it in where my home obi is.  I was just using my home network as a test to see if it was a network problem at my shop.. but since my home obi works 100% of the time but the new one I am trying to setup does not work from my home it has to be something else.

And Yes I followed the instructions "to the letter"...  I even logged into a third account.. (the one the "new" obi used to be connected to and tried to connect it BACK to that account.  Same error..  This WAS working at one point in time (a year ago)

SteveInWA:
With two of the same model OBi devices, at home, plug in only the working one, and confirm that it indeed works with Google Voice, and note the GV account to which it is authenticated.  Unplug it.  Plug in the other OBi.  Go through the setup procedure and configure it to the same account.  If it doesn't work, then you've done something different with the configuration of the two boxes; GV couldn't care less which OBi is connecting.  In particular, compare the firmware level of the two OBi units, and make sure they're they're at the latest available level, 2872.  If not, update them accordingly.

HackCanton:
ok so I factory reset the "new obi" and connected to the same google voice account that the other obi is connected to.  I get authentication error backing off.   The old obi is still connected and working perfect..  so it HAS to be something with this obi..  It is on the latest firmware 2872..

SteveInWA:
Well then, if it's less than a year old, open a support ticket with Obihai.  If it's more than a year old, throw it out.

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