http://www.obitalk.com/forum/index.php?topic=934.msg0#newQuote from: jimates on May 26, 2011, 04:26:59 AM
Call history cannot be obtained from the Obitalk portal. You must access the Obi through it's web interface. Dail ***1 for the device's IP Address.
from the web interface
Status > Call History
Here is a real example of a user not being able to view his call history, perhaps to consult or trouble shoot an issue. The expert config setup fails him in this case. As sys admin I think it is normal to want to have phiysical control of the equipment (when possible) and administration of the these assets. It is not a question of being paranoid, it is more about giving yourself the proper tools. Afterall, once it is working the way you want it, you will probably have very little need to be modifying the config. In the future you might think of offering them other features like forking calls to multiple phones, or setup a callback senario, ect... If as sys admin you decided to offer these features on a remote OBi, you had better get it right the first time. It is sometimes difficult to configure something perfectly the first time. There is almost always some tweaking or troubleshooting involved.
jimates headsup about turning off the Auto provision is a valid point. Those that plan on sending an OBi to remote locations need to consider how to support the unit remotely. This has been a consideration since day one. That is why there is a sticky advising people to "Managing Your OBi Device Configuration: OBiTALK or OBi Web Page but NOT Both"
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MT
I agree that the Expert Configuration mode config method is useful in the remote adminisration of the unit in many/most use case senarios. You will end up with the same results either way. We can agree on this point.
I have read on your Blog and agree with your beef with the FreePBX people. (Editorial: I confess I do not understand why you take such a harsh tone about it). I realize that this is not at all the same issue, however the common point is that as sys admin you are looking for ways to allow yourself the ability to design the behavior of the equipment.
How do you configure your OBi? Wheter it be a local or remote unit I prefer to be able to work directly from the OBi web page, as it offers 100% of the config settings. I don't know if you have had an opportunity to deal with supporting something in a different time zone, different language/culture, and with people who are non Tech savy. It is easier to do everything yourself and let them enjoy the unit. The users in the remote location don't care how the unit works. We set it up and it just works. Everyone likes it that way.
Regarding the digimaps. I thought RonR's desgin provided a useful template to build on. Since I am originating from Canada, I noticed immediately that some area codes were missing. I realize the OP poster asked for "Canadian area codes". It would be left up to him to decide which ones to include or omit. In fact it is actually more complex than that. Some numbers in the 450 are local calls to Montreal, while others require 1450 to complete the call making them long distance calls. It may be the case elsewhere in Canada as well.
In RonR's defense his batting avg is better than you make it sound. He is right on the money most of the time. I love seeing how he crafts his digimaps to perform all sorts of tricks.
Interesting observation about Obihai not following up on some of the feature requests. I agree that there are some interesting feature requests in there. Pound for pound Obihai is still the standard I hold other companies to when it comes to supporting their product.
Peace
