2nd OBi100 at different location using GV?
azrobert:
1st make sure you are looking at the OBiTalk service.
All the services have an inbound route.
When you look at the OBiTalk InboundCallRoute is there a red ! to the right of the value?
Did you uncheck both boxes to the right of the value?
Sometimes it shows the default value and not the actual value.
You have to uncheck both boxes to see the true value.
The red ! indicates the value is not the default.
I don't use OBiTalk to configure my OBi's, so I don't understand why.
I prefer the local interface.
rufusputnam:
Quote from: azrobert on January 30, 2015, 04:43:38 pm
1st make sure you are looking at the OBiTalk service.
All the services have an inbound route.
When you look at the OBiTalk InboundCallRoute is there a red ! to the right of the value?
Did you uncheck both boxes to the right of the value?
Sometimes it shows the default value and not the actual value.
You have to uncheck both boxes to see the true value.
The red ! indicates the value is not the default.
I was puzzled but then I checked the local interfaces and they weren't updating the inbound call route from the web interface. So I changed the value on the units locally to match the web page and it works. Yay! Thanks.
Quote
I don't use OBiTalk to configure my OBi's, so I don't understand why.
I prefer the local interface.
So can you explain to me...I started today's project by updating the SP1 inbound call routes locally but that didn't work. I found that the web site had reset my unit's values back to the website's values. So I changed the values on the website and they stuck.
So for this second go-round I changed the OBiTalk service routes on the website, assuming they'd percolate through to the units. But they didn't. I had to change the units locally.
Is there a logic to these observations? Does it have to do with the dual check boxes to the right of the values (which I may not be correctly interpreting...?)
azrobert:
You can only use 1 method to configure the device.
If you use the local interface to configure your OBi you must disable OBiTalk auto provisioning, otherwise OBiTalk will overlay any changes you make.
System Management -> Auto Provisioning
Under OBiTalk Provisioning
Method: Disabled
Using OBitalk sometimes you can change the value without unchecking the boxes, sometimes not.
Sometimes you can see the value without unchecking the boxes, sometimes not.
I don't understand.
azrobert:
You can switch the configuration method.
Going from OBiTalk to local you just have to turn off provisioning.
Going from local to OBitalk:
Create a backup configuration.
Import that configuration into OBiTalk.
Turn provisioning on.
Backups don't contain any passwords, so if you want the passwords on OBiTalk you have to re-enter them.
rufusputnam:
Thanks so much for all your help.
These little devices are impressive. Also impressive is that the company allows so many parameters to be viewed and changed by users to meet their purposes. Of course that makes support an issue, but with such experienced help available on the forums it surely lessens the burden on the company.
Final question for this thread: If I should at a later date choose to add a third location to the single GV number, would I use the same process of adding a new route to each OBi unit so each unit points to the other two units?
Again, thanks...
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