2nd OBi100 at different location using GV?
azrobert:
I don't know how much you know about configuring the OBi.
You will have to modify the inbound route for GV on BOTH boxes.
You will need to use OBi Expert for the modification.
Assuming GV is defined on SP1, the inbound route is found here:
Voice Services -> SP1 Service -> X_InboundCallRoute
The default is: ph
Change it to: ph,pp(290xxxxxx)
Change 290xxxxxx to the OBI Number of the other OBi100.
This will ring the local OBi100 and also route the call over the OBiTalk network to the other OBi100.
This is a general OBi Expert guide.
From the OBiTalk dashboard click Edit Profile on the left column.
At the bottom of the page check "Enable Obi Expert..."
Click Submit Query.
Now you can go directly to OBi Expert from the dashboard.
Click Obi Dashboard.
On the right of your OBixxx is an icon with a red E.
Click on it to enter OBi Expert.
To navigate click on the titles with the +
Then click on a sub-title
An example click on Service Providers
Then click ITSP Profile A General
There are 2 boxes to the right of each setting
To change a setting uncheck the box under ObiTalk Setting
Then uncheck the box under Device Default
Now change the setting
After you have made all the necessary changes for that page, click Submit at the bottom of the page.
OBiTalk will download the configuration changes to the OBi and reboot it.
Wait until this process is complete before continuing to the next page.
rufusputnam:
Thanks for the info. I still have to obtain my second OBi, so it'll be a little while before I get down to setting it up and testing.
I'm not afraid of learning new tech protocols, but I have to say at first glance the routing and protocols of this technology don't bear a lot of similarity to what I've worked with before! I'm looking forward to figuring it out, assuming it doesn't get too hairy.
There seems to be a lot of assistance available from knowledgeable people on this forum. Please stay tuned for my upcoming bafflement and queries... ;)
rufusputnam:
Quote from: azrobert on January 23, 2015, 06:57:30 pm
Assuming GV is defined on SP1, the inbound route is found here:
Voice Services -> SP1 Service -> X_InboundCallRoute
The default is: ph
Change it to: ph,pp(290xxxxxx)
Change 290xxxxxx to the OBI Number of the other OBi100.
This will ring the local OBi100 and also route the call over the OBiTalk network to the other OBi100.
OK, I got my 2nd OBi100 and have set it up as you instructed.
For testing purposes, I have both of them on the same LAN. I will later have them at separate locations but for testing purposes I wanted to observe both phones ringing.
So what happens is when the GV number is called, one of the devices rings once, and the caller reaches the OBi Attendant, who says "Press 1 if you wish to continue the call." When I press 1, the other phone rings.
Could this be the result of the two units residing on the same LAN, or will this behavior persist when I move one of the OBi's to a second location? Or do I need to do something to get the OBi attendant out of the equation?
Thanks...
azrobert:
When you added the 2nd OBi100, OBiTalk added code for calls from the other OBi100 will be routed to the Auto Attendant. I thought this only happened when you add an OBi to the Circle of Trust. Anyway, you have to set the code back to default.
On both OBi100s:
Voice Services -> OBiTalk Service -> InboundCallRoute: ph
rufusputnam:
Quote from: azrobert on January 30, 2015, 04:10:01 pm
On both OBi100s:
Voice Services -> OBiTalk Service -> InboundCallRoute: ph
Hmmm...I changed both units as instructed, the values changed to "ph", but I still get the OBi attendant...
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