Help required choosing the right device for the UK

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JeremyW:
Quote from: WelshPaul on January 29, 2015, 06:51:13 am

Yea I think the default primary line is PSTN. You need to change it to SP1...

Physical Interfaces > PHONE Port > PrimaryLine

EDIT: We are crossing posts lol, ignore the URI field just change the primary line and you should be good.

Yay! All working. Questions:

1) If the internet fails I DON'T want calls 'falling back' to PSTN. Otherwise I'd get an unwelcome hefty BT bill for calls to Iceland! Is there an option to prevent that?

2) Further to the above question, is there a prefix for forcing a call over PSTN?

3) If the internet fails, will the call routing in the dial plan you did for me still work as normal. I.E. calls that would normally go out over PSTN still will.

WelshPaul:
Quote from: JeremyW on January 29, 2015, 07:02:55 am

1) If the internet fails I DON'T want calls 'falling back' to PSTN. Otherwise I'd get an unwelcome hefty BT bill for calls to Iceland! Is there an option to prevent that?

Never tested this, they shouldn't no. You would get a recorded message informing you that the call cannot be completed by the obi.

Quote from: JeremyW on January 29, 2015, 07:02:55 am

2) Further to the above question, is there a prefix for forcing a call over PSTN?

Yes there is, the prefix is **8 so just dial **81234 to force the number 1234 out over the PSTN line. To force numbers out over VoipCheap just dial **1 so to force 1234 out over VoipCheap dial **11234

Quote from: JeremyW on January 29, 2015, 07:02:55 am

3) If the internet fails, will the call routing in the dial plan you did for me still work as normal. I.E. calls that would normally go out over PSTN still will.

Yes they will still pass over the PSTN line.

EDIT: I think it's **8 to force a call over PSTN on the OBi110. I'm a 100% VoIP and have been for some time so I have not used the PSTN features for agesssssssss.

JeremyW:
Quote from: WelshPaul on January 29, 2015, 07:09:18 am

Quote from: JeremyW on January 29, 2015, 07:02:55 am

1) If the internet fails I DON'T want calls 'falling back' to PSTN. Otherwise I'd get an unwelcome hefty BT bill for calls to Iceland! Is there an option to prevent that?

Never tested this, they shouldn't no. You would get a recorded message informing you that the call cannot be completed by the obi.

Quote from: JeremyW on January 29, 2015, 07:02:55 am

2) Further to the above question, is there a prefix for forcing a call over PSTN?

Yes there is, the prefix is **8 so just dial **81234 to force the number 1234 out over the PSTN line. To force numbers out over VoipCheap just dial **1 so to force 1234 out over VoipCheap dial **11234

Quote from: JeremyW on January 29, 2015, 07:02:55 am

3) If the internet fails, will the call routing in the dial plan you did for me still work as normal. I.E. calls that would normally go out over PSTN still will.

Yes they will still pass over the PSTN line.

EDIT: I think it's **8 to force a call over PSTN on the OBi110. I'm a 100% VoIP and have been for some time so I have not used the PSTN features for agesssssssss.

Just tested - no fall back to PSTN. After several seconds wait you get a message, so that's fine. PSTN calls went out as usual. **8 does indeed push the call to PSTN. I'm pretty happy here :) - just a few more questions:

1) With previous devices I had an issue with my Caller ID not showing up correctly on other people's phones (they would be PSTN) - it would show up as 'Unknown' or similar. Is there a way of forcing that in the 110 or is it totally down voipcheap and the way they handle it / route the call.

2) How can I ensure that the 110's firmware is up to date?

3) I fear I may have bu55ered up a few settings in my anxiety to get things working. How would I go about starting from scratch? I.E. reset everything to defaults and then reload your config and dial plan.

4) There's a User Login button in the web interface @ top left. What's that for?

WelshPaul:
I just wrote out a massive post and by the time I pressed submit the forum logged me out and I lost the lot! :-[

Quote from: JeremyW on January 29, 2015, 07:46:49 am

1) With previous devices I had an issue with my Caller ID not showing up correctly on other people's phones (they would be PSTN) - it would show up as 'Unknown' or similar. Is there a way of forcing that in the 110 or is it totally down voipcheap and the way they handle it / route the call.

I just wrote a big post on this and lost the lot so I shall keep it brief, the outbound caller ID is set by the provider. All calls over your PSTN will display your PSTN's caller ID as it's sent by your PSTN provider. Same for VoIP...

I use Voipfone, VoiceHost and Sipgate. They offer inbound numbers which you can set the caller ID against. Voipfone and VoiceHost will allow you to add your PSTN number to your caller ID list once you provide proof the number is yours so that way making calls over PSTN or your VoIP trunk display the same caller ID so the person being called knows no difference.

VoipCheap don't offer this service so the caller ID is set to whatever is set by the route your call is placed over.

Quote from: JeremyW on January 29, 2015, 07:46:49 am

2) How can I ensure that the 110's firmware is up to date?

The easiest way would be to pick up the phone attached to your obi110 and Dial *** 6 and confirm the update (if available).

Quote from: JeremyW on January 29, 2015, 07:46:49 am

3) I fear I may have bu55ered up a few settings in my anxiety to get things working. How would I go about starting from scratch? I.E. reset everything to defaults and then reload your config and dial plan.

Just factory reset your Obi, There are 3 ways to do this:

1. Power on the unit (no need to connect phone or internet), and look for the distinctive hole on the back of the OBi110 by the top-left corner of the product label. Insert tip of a paper-clip and press for 10 seconds. The power LED will blink and the unit will reboot.

2. With the unit connected to the same network as your PC, open the webpage of the device. Under System Management -> Device Update -> Reset Configuration.

3. Enter ***81 on the phone connected to the OBi's PHONE port.

Then just upload the UK XML file as instructed in a previous post, secondly navigate to Physical Interfaces > PHONE Port and replace the OutboundCallRoute with:

Code:

{([1-9]x?*(Mpli)):pp},{(<#:>|999|112|101|111|116000|116111|116123|1471|1571|100|155|195|0[38]xxxxxxxxx):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Finally just configure VoipCheap as per this post: http://www.obitalk.com/forum/index.php?topic=9361.msg62226#msg62226 and then set the primary line to SP1 as instructed here: http://www.obitalk.com/forum/index.php?topic=9361.msg62229#msg62229

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