Google Voice SP1 Stuck on "Configuring..."
drewtwo99:
I have an obi100, and I'm having the same exact problem. Tried deleting it from my account, doing the hard factory reset (I followed the instructions very closely, got the blinking lights exactly how it said I would). I have made absolutely sure I am on the most up to date firmware (when I attempt to do the manual firmware update, it tells me I already have the most up to date version).
And yet, whenever I try to add my GV account, it simply sits at "configuring" for about 5 minutes, spinning around, and then "Service Not Configured."
I am getting the pop up to prompt me for permission and everything. I am accepting, and confirming my google account. I have a working google voice number, and it is set to forward to google chat. I've used GV in the past with my Obi device, but switched over to Anveo when I thought GV wasn't going to be supported on Obi anymore.
But yeah, not even the reset button on the bottom of my device is helping me, and I've tried everything I can. It just will not configure properly. There must be something in my google account settings that's preventing it from communicating with Obi properly.
Can anyone help me?
SteveInWA:
Quote from: drewtwo99 on February 08, 2015, 09:07:47 pm
I have an obi100, and I'm having the same exact problem. Tried deleting it from my account, doing the hard factory reset (I followed the instructions very closely, got the blinking lights exactly how it said I would). I have made absolutely sure I am on the most up to date firmware (when I attempt to do the manual firmware update, it tells me I already have the most up to date version).
And yet, whenever I try to add my GV account, it simply sits at "configuring" for about 5 minutes, spinning around, and then "Service Not Configured."
I am getting the pop up to prompt me for permission and everything. I am accepting, and confirming my google account. I have a working google voice number, and it is set to forward to google chat. I've used GV in the past with my Obi device, but switched over to Anveo when I thought GV wasn't going to be supported on Obi anymore.
But yeah, not even the reset button on the bottom of my device is helping me, and I've tried everything I can. It just will not configure properly. There must be something in my google account settings that's preventing it from communicating with Obi properly.
Can anyone help me?
It should "just work", if, indeed, you have a properly-configured Google/Gmail account with Google Voice working. Is this a Gmail account, or are you attempting to use Google Voice with a non-Gmail account? Are you currently located within the USA?
Please log into your Google Voice account from a laptop or desktop computer, not from a mobile phone or tablet, and then take a screenshot of this page: https://www.google.com/voice#phones
Block out all but the last 4 digits of any phone numbers (for privacy), and then attach the screenshot here in your forum reply.
drewtwo99:
I logged into my ObiTALK portal today, and Google Voice was "just working" on Obi.
I did absolutely nothing to my google or obi accounts or devices between last night and today.
For anyone else experiencing this problem perhaps just try giving it a day, and it may begin working as usual.
I have properly reconfigured my Google Voice settings now and I will keep Anveo around for E911 if nothing else.
tpir72:
So for what it is worth, I left my Obi202 alone for a day and now Aveno E911 says "Connected". I changed nothing, just left it alone for a day.
Regards,
Terry
karrde:
i dont even get the spinning gear timeout when i try to add gvoice
i click one of the links to configure it and it just tosses me back to the service providers page
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