Obi 200 setup issue
tjut:
So, I've gone through the tutorial on Obi site. I've started my Google voice account and received a phone number. I've dialed the **x xxxx and it appears that my Google voice is paired to Obi. However, when I call my Google voice number from my cell phone, it just rings and rings. I get a dial tone on my home phone (Obi line), but when I place a call outbound, it rings once and then gives me a busy signal. Also, I only have two lights illuminated on my Obi device- the power (red) and "O" (green). The third light remains unlit.
On the Google voice site, I can see the history of my incoming calls (attempts) from my cell phone, but the Obi phone never rings.
I feel like I'm close to having this setup completed, but not quite sure what the problem is.
Thanks.
drgeoff:
What tutorial have you gone through? Follow the instructions by SteveInWA on these forums. http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
Dialling **5 xxxx is only for adding the Obi to your Obitalk account. It has nothing to do with GV.
tjut:
Thanks Drgeoff. I ran through the procedure outlined in the link you provided, including deleting my device and hard resetting my Obi200. Unfortunately, things are still as they were before.
On my Obi account page, under "Device configuration- home phone" ("home phone" is what I named the device), all my pertinent Obi information has self populated during the connection establishment (Obi no., MAC address and Serial number).
Below that, under "Configure Voice Service Providers," SP1 shows Google Voice with a status of "Connected."
When I click on my Obi Dashboard, the "Home Phone" row shows my Obi number, Speed Dial "2" and a green light under Status. The next row shows SP1, Google Voice and says "Connected" under status.
This isn't turning out to be quite as "Plug n' Play" as I'd hoped, lol...
My handset HAS a dial tone, but when I place a call with the handset, I get one ring and then a busy signal.
Also, FWIW, I've tried a different phone handset with no changes.
Lastly, only TWO of the lights on my Obi200 are illuminated- Power (red) and "O" (green). I have yet to see the "phone" light illuminate.
Thanks.
SteveInWA:
Your OBi is now properly set up with Google Voice. However, you failed to carefully read my instructions, as drgeoff linked, and you didn't make one outbound phone call from Gmail using Google Chat.
This is precisely the problem that was asked and answered yesterday, here:
http://www.obitalk.com/forum/index.php?topic=9454.0
SteveInWA:
And, let me emphasize: your OBi is set up to use Google Voice. Don't mess with it further. Just follow the instructions.
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