Any updates for EHS support on OBi1032

<< < (7/8) > >>

ShermanObi:
The (poorly worded) chart indicates there is no need for a headset-specific adapter cable to use the OBiEHS cable kit.

All you need is the actual OBiEHS product (Amazon.com Link)

Sorry for the confusion.

..

MaritimeBill:
Howdy All,

Stretching the capabilities of the EHS, we are trying to use the ObiEHS with: Plantronics CS510 / APS-11 / ObiEHS / Obi1062 w/sidecar / Using DialPad service (and their service configured firmware).  Headset preference is set to RJ9.

We can not get the headset to take the phone off hook switch with the headset button (to receive or make a call).  Any ideas for a solution?

Thanks!

SteveInWA:
In addition to selecting RJ9, you also need to enable EHS and select Plantronics as the headsest type.

rorywoods:
Were you able to get this to work? I have a Plantronics Savi w720 > APS-11 > ObiEHS > Obi1062. Preferred Headset Devices is RJ9 Headset, Electronic Hook Switch is Plantronics.

To use the headset I must press the call control button on the headset (or base) *and* the headset button on the Obi1062. This is the case to place or answer a call. I would prefer to just use the headset call control button. I tried all the w720 configuration switch options.

Thanks for any help.

OBiSupport:
RE: Savi w720 > APS-11 > ObiEHS > Obi1062

We just double checked the same set-up here and it works as expected.

Please contact support@obihai.com and we will help you sort this out.

Navigation

[0] Message Index

[#] Next page

[*] Previous page